Customer Service Manager
Resume:
KELLY ANN PETTINATO
Macon, Georgia 31220
*****.*********@*****.***
DESIGNER TAN
Macon, Georgia
November, 2011 – To Present
Duties:
• Manager of three tanning salons;.
• Taking payments from customers and setting up new accounts;
• End of the day balancing out what has been taken in for payments;
• Answering the phones to assist our customers;
• Keying in applications, closing on contracts as well as following up with
customers;
• Maintain customer satisfaction, constantly seeking new ways to improve our
relationship with our customers;
• Worked closely with clients and staff members as well as keeping staff organized;
• Keeping the salons and the tanning beds clean and sanitary.
Hangers Dry Cleaner
Macon, Georgia
November 2010 – November 2011
Duties:
• Worked closely with customers and other staff members;
• Maintained customer satisfaction, constantly seeking new ways to improve our
relationship with our customers;
• Taking payments from the customers and keying in customer’s items to be dry
cleaned;
• Answer phones and greet clients.
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Profile:
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Extensive experience performing in administrative duties and customer service.
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Possess solid computer skills with excellent working knowledge using Microsoft Word
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2010, Microsoft Outlook, Microsoft Excel, and Data Entry.
Well organized, punctual, self-motivated individual with ability to rapidly learn new
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skills and be trained if job requires.
Track record for consistently meeting goals and delivering a high level of job
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performance.
Proven ability to build a strong customer/client relationship.
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Education:
Westside High School, Macon Georgia
REFERENCES SUPPLIED UPON REQUEST.
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