Customer Service Administrative Assistant

Salem Omega

**** ******* ****** ***. **. * Hollywood, FL 33020

Tel. 305-***-****

**********@*****.***

Objective:

To obtain an administrative assistant position at a private or government

agency with a focus on serving the public effectively enough to please

every stakeholder

Education:

Fall 2004 - Fall 2007 Florida International University Miami,

FL.

B.A., Public Administration

Summer 1999 - Spring 2003 Miami-Dade College Miami,

FL.

A.A., Art Education

Work Experience:

Sept. 2012 - Present Customer Service Cashier at Delaware North

Travel & Hospitality Services

. Warmly welcome all guests to our kitchen and accurately process

their food and beverages orders

. Upsell relevant items to all guests making a purchase from our

kitchen

. Genuinely thanking all guests for shopping with us and wish them a

great day

May 2007 - May 2012 Concierge/Front desk assistant at Pritikin

Longevity Center & Spa

. Utilized RoomMaster software to check guests in and out of hotel

. Post incidental charges to guest accounts & processed payments in

cash/credit card/or checks

. Register incoming guests to our program and provided tours of

facility to all new guests

. Executed great customer services skills over the phone and in

person

Jan. 2007 - May 2007 Double Park Valet Parking at the Venture

Condominium

. Safely parked stick-shift and automatic vehicles inside parking

garage

Nov. 1999 - Dec. 2006 Audio visual technician at Miami Dade College -

Wolfson Campus

. Operate synergy systems and set up multi-media packages including

but not limited to LCD Projectors, microphones, video cameras in

classes/conference room and auditorium

Community Service:

January 2006 - Present

Current Treasurer for Gospel Church of Great Shepherd,

Miami, FL

Computer Skills:

Knowledgeable in SPSS, Microsoft word, PowerPoint, Excel, and Access

Languages:

Fluent in English and Creole

Proficient in Spanish and French

Other traits and Awards Received:

Efficient and Dependable

Highly creative and organized

Collaborate well with others

August 2009 - Employee of the Month

Spring 2003 - First Place Winner for 2-dimensional design

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