Manager Test Cases
Resume:
SNEHA SHANKAR
Email: ****.*******@*****.***
Mobile: 415-***-****
Concord, CA
SUMMARY:
• Over 6 years of QA Experience with extensive expertise in manual and automation testing as well as
deep understanding of methodologies and approaches.
• Good expertise in the Finance, Banking, Ecommerce and Healthcare domains.
• Experience in writing and maintaining Test plan, Test scenarios, Test cases and developing Test
scripts using HP Quality Center tool
• Experience in logging and tracking issues/defects using defect tracking tools Quality Center and
Jira
• Experience in Software development life cycles like Agile Methodology model and Waterfall model
• Experience in Functionality testing, Black box Testing, GUI, Web services testing, Back end
database testing and Regression testing.
• Well versed with all the stages of Software Development Life Cycle (SDLC) and Software Testing
Life Cycle (STLC), Service Oriented Architecture (SOA)
• Experience in automation tools like QTP for performing functionality and Regression testing
• Extensively tested SOAP and REST Web Services using SOAPUI
• Experience in executing UNIX Commands for finding error log files.
• Experience in writing SQL queries to extract data from various tables to perform database testing
• Involved in preparation of Test Data and expertise in Black Box testing techniques like Boundary
Value Analysis and Equivalence Class partitioning
• Represented various meetings for QA with various levels of management in Organization.
• Experience in writing Application Training documents, Traceability Matrix, Test Summary
Reports
• Strongly self motivated and willing to assume responsibilities, combined with great leadership and
interpersonal skills
• Ability to work with very minimal supervision, and cope with the dynamic changes of the project
TECHNICAL SKILLS
SQL, XML, UNIX, VB scripting
Programming Languages
Quick Test Pro 10.0, HP Quality Center ALM, SOAP
Tools
UI, Test Link
ASP,XML, HTML, VB 6.0, VB.NET,ASP.NET
Web Technologies
Defect Tracking Tools HP Quality Center 10.0, Clear Quest, Jira, Team
Track
Database Oracle 10g, SQL Server 2005, Sybase 12.5,
MySQL
Operating Systems Windows, MAC
Internet Explorer, Firefox, Chrome, Safari
Browser
PROFESSIONAL EXPERIENCE:
Wells Fargo Bank, CA March 2014 May 2015
Quality Assurance Analyst
Domain: Banking
Project: Assisted Service – ATM
Description: Assisted Service ATM project allows the Team members to authenticate at the TSS before
they bring the ATM to staffed or non staffed mode. Once the ATM is in staffed mode customer can use the
ATM in business for a withdrawal of higher amount and the amount that increases the threshold value
goes to the tablet for the Teller assistance or approval. The customer can request for assistance from
various screens like Get Cash, Main Menu, Amount entry screen or receipt screen which go via staffed or
non staffed mode. The get cash transactions are logged into Store Vision teller EJ and then sent to
downstream applications like Tacs. The assisted service ATMs are built slowly to replace the existing
ATMs.
• Analyzed the requirements from the Requirements document and derived Test case and Test Plan
• Worked in Agile methodology, attended various SCRUM meetings like daily scrum, Scrum of Scrum,
Sprint planning, Sprint Review and Sprint Retrospective meeting
• Used HP Quality Center tool to manage the test scripts and execution.
• Tested ATM features by performing user interface testing and system testing for verifying account
transactions, account updates and account standing
Performed Data Driven Testing by adding Data Source and Data Source Test Steps in SOAPUI.
•
• Participate in demo to the business stakeholders at the end of the release.
• Created Checklist and Executed Smoke Test for Build Acceptance
• Performed Smoke testing, Data Driven Testing, Regression testing, Functionality testing and
Database testing.
• Performed web service testing and validated the response message
• Created Reusable action to simplify Automation scripting
• Created and Executed SQL Queries to validate data in the database
• Reported the defects in the defect tracking tool and retested and tracked for its closure
• Participated in daily status meetings, conducted walkthroughs, documented proceedings, and
mentored new team members in test documentation and test case execution
• Interacted with the Product manager and the Business Analyst for any clarification related to
requirement understanding or the new functionality being added.
• Interacted with the Developers if they needed any clarification over the defect and provided them with
the detailed defect description
• Interacted with the Project Manager for sending the status report about the work completion, tasks to
be accomplished for the day, any major issues due to which we cannot head further, deliverable to be
sent, escalation of issues in the team, interacted for creation, review and approval of test completion
report
Technologies: Quality Center ALM, SOAP UI, SQL, Jira, Windows 8, Java, VB.Net, JDBC, Servlets,
XML, ASP.NET, Oracle 10g, Green Hat 5.4, HTML
Thomson Reuters, India April 2010 April 2012
Quality Assurance Analyst
Domain: Finance (Trading broker dealer)
Project: QDCT (Quantitative Data Collection Tool)
Description: Quantitative Data Collection Tool (QDCT) is for the collection, verification and maintenance
of TR’s quantitative and contact data. QDCT standardizes compliance rules and measurements, and is
used by TR production groups globally, insuring that real time data is processed without downtime. The
QDCT populates the TR Earnings Estimates Database (EEDB) that feeds Thomson Financial products,
including all First Call legacy platforms, First Call Analyst, Active Express and Data link.
Responsibilities:
• Analyzed the requirements from the Requirements document and derived Test case and Test Plan
• Worked in Agile methodology, attended various SCRUM meetings like daily scrum, Scrum of Scrum,
Sprint planning, Sprint Review and Sprint Retrospective meeting
• Used HP Quality Center tool to manage the test scripts and execution.
• Performed Data Driven Testing by adding Data Source and Data source loop Test Steps in
SOAPUI.
• Tested ATM features by performing user interface testing and system testing for verifying account
transactions, account updates and account standing
• Participate in biweekly iteration demo to the business stakeholders.
• Created Checklist and Executed Smoke Test for Build Acceptance
• Performed Functionality testing, Integration Testing, regressions Testing, UAT testing
• Worked on Synchronization Points, Check Points, Recovery Scenarios & Error Handling, Environment
variables, Descriptive Programming, Function Library used during Automation Scripting in QTP tool
• Performed web service testing and validated the response message based on various assertion like
soap fault, not soap fault, contains, non contains, xpath match, schema compliance
• Created and Executed SQL Queries to validate data stored in database
• Participated in daily status meetings, conducted walkthroughs, documented proceedings, and
mentored new team members in test documentation and test case execution
• Interacted with the Product manager and the Business Analyst for any clarification related to
requirement understanding or the new functionality being added.
• Interacted with the Developers if they needed any clarification over the defect and provided them with
the detailed defect description
• Interacted with the Project Manager for sending the status report about the work completion, tasks to
be accomplished for the day, any major issues due to which we cannot head further, deliverable to be
sent, escalation of issues in the team, interacted for creation, review and approval of test completion
report
Technologies: J2EE, HTML, Quality Center 10.0, SOAP UI, SQL, SOAP, REST, Jira, MAC, MS Excel,
Java, VB.Net, JDBC, Servlets, XML, DYNAMO DB, ASP.NET
Keane, India June 2009 March 2010
Quality Assurance Analyst
Client: City National Bank
Domain: Banking
Project: Customer Account Management System
Description: This Project is a deposit solution which allows consumers to deposit Cash/Checks without
an envelope electronically to their account at City National Bank using an Automated Teller Machine
(ATM). This service enables consumers to enjoy the ease and convenience of depositing Cash/Checks
electronically without waiting in the line. Project Customer Account Management Systems (CAMS)
involved testing an online account management system. This Web based application enabled clients to
apply and manage their services like Credit cards, Bank accounts etc.
Responsibilities:
• Analyzed the Requirements from Business requirement document and Functional specification
document to understand the application and derive the scenarios for writing Test Cases
• Prepared Traceability Matrix for Test Coverage and also prepared Test plan
• Developed Test Cases using WSSD, Schema documents which define Web Service Request,
Response, methods/operations, End Point of web service to be tested.
• Performed cross browser testing both manually and through automation tool.
• Added assertions such as XPath match, not contains, and not SOAP Fault to validate SOAP
response in SOAP UI
• Created groovy script as a part of test case to test the functionality, adding customized assertions,
jdbc connection, database validations etc
• Inserted Assertions on the Test Cases to validate the XML SOAP responses in SOAPUI tool.
• Used Property Transfer feature in SOAP UI to transfer the properties between two test cases or two
Test Requests.
• Participated to identify and Prioritize the Test cases for Automation
• Developed and executed SQL Queries to validate data stored in database
• Reported the defects, retested the defects, tracked for closure
• Detected and reported bugs in Clear Quest
• Updated manager on a daily basis by sending the status report.
• Involved in sharing knowledge with QA team, and also handled additional responsibilities in the
absence of other members.
• Used Quality Center to document the test data and test case and execution of both Manual and
Automated Tests.
• Interacted with the Product manager and the Business Analyst for any clarification related to
requirement understanding or the new functionality being added.
• Interacted with the Developers if they needed any clarification over the defect and provided them with
the detailed defect description
• Interacted with the Project Manager for sending the status report about the work completion, tasks to
be accomplished for the day, any major issues due to which we cannot head further, deliverable to be
sent, escalation of issues in the team, interacted for creation, review and approval of test completion
report.
Technologies: J2EE, JavaScript, HTML, Adobe Reader 6.0, Sybase Adaptive Server Enterprise 12.5,
SOAP UI, Windows XP, Quality Center 10.0
Nous InfoSystems, India June 2008 May 2009
Testing Engineer
Client: NextGen Healthcare
Domain: Healthcare
Project: Practice Management System
Description: NextGen Healthcare Information Systems Inc. provides computer based practice
management and electronic medical records systems to more than 700 physician practices across the
country. Ideal for any size practice, from the multi provider enterprise to a solo practitioner, NextGen's
proven suite of applications streamline front and back office administration and manage all clinical data
relating to patient care outcomes.
Responsibilities:
• Derived test cases from the Requirements documents and User Stories
• Updated Test Plan, conducting reviewed test cases and maintained Requirement Traceability
Matrix
• Executed Test Cases, Reported the defects and tracked for closure, retested the defects
• Conducted walk through of the test cases with the Business analysts and Product managers to
make sure all the scenarios were covered as per the specified requirements.
• Tested the application compatibility in different browsers like Mozilla Fire Fox and Internet Explorer,
Google chrome to test if the application behaves and responds the same way across different
browsers
• Attended daily scrums and adapt agile methodology for project updates, business changes, discuss
action items/plan of action for QA.
• Executed SQL queries for extracting valuable information from the database for data comparison and
validation
• Collaborated with the Test Manager and documented the test results in the Test Summary Report.
Maintained and Tracked deliverables for every build and release.
• Used Test Link for test management/manual testing, and executed test steps of the test cases for
every new build
Technologies: Unix, Oracle, CSS, Windows XP, Test Link, Team Track, J2EE, Java, Jscript, SQL server
2005, HTML
Nous InfoSystems, India March 2007 May 2008
Testing Engineer
Client: Sears
Domain: E commerce
Project: Wedding Registry system
Description: Sear’s wedding registry is an online gift/product management system for users to maintain
an online product list, which can be shared with other users/friends to be bought as gifts. The system
contains a registry creation flow with a personalized profile management system. It also contains a
registry manager function, which handles product transactions (add/update/delete). The entire registry
manager is linked to the Sear’s product catalogue, for users to add any Sear’s products to their personal
registry. It also contains a social/email share function for the users to share their personal registry with
friends.
Responsibilities:
• Derived test cases from the Functional Requirement document and Use case document
• Updated Test Plan, conducting reviewed test cases and maintained Requirement Traceability
Matrix
• Conducted walk through of the test cases with the Business analysts and Product managers to
make sure all the scenarios were covered as per the specified requirements.
• Executed Test Cases, Reported the defects and tracked for closure, retested the defects
• Tested the application compatibility in different browsers like Mozilla Fire Fox and Internet Explorer,
Google chrome to test if the application behaves and responds the same way across different
browsers
• Performed database testing to validate the data in the database by using SQL queries.
• Performed Functional Testing, Manual testing, Database testing, Usability testing of the application
• Executed SQL queries for extracting valuable information from the database for data comparison and
validation
• Collaborated with the Test Manager and documented the test results in the Test Summary Report.
Maintained and Tracked deliverables for every build and release.
• Used Quality Center for test management/manual testing, and executed test steps of the test cases
for every new build
Technologies: Windows XP, Bugzilla, Quality Center, J2EE, Java, Jscript, SQL server 2005, HTML, Unix
EDUCATION
Master of Science in Software Engineering
Bachelors of Engineering in Computer Science
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