Jeffrey S. Fleming
Penn Pa 15675
724-***-****(cell)
********@*****.***
PROFESSIONAL PROFILE
Highly skilled as a telephony engineer with vast knowledge of system install, test and turn up
Successful experience as a telephony manager that is well organized and able to make correct decisions at a
moment’s notice, excellent communication and computer skills with the ability to resolve complex issues in a
team environment.
KEY SKILLS
Technical
Ability to successfully maintain over 1 million dollars’ worth of Military Communications equipment and
implement a new systems training program. The result was a forty-five percent unit increase in system
productivity.
Highly skilled with and proficient in evaluating and designing new Telecom uplink sites.
Networking
Vast knowledge of setup ground system data links.
Wide- ranged ability to design and implement Telco circuits and site engineering.
Extensive experience with troubleshooting, repairing, installing and testing systems, products, and
subassemblies to component levels.
Proficient ability with basic switch and LAN Setup.
Experienced with Installing and terminating fiber optic cables, Cat 3, 5, and 6 for TI, DSI, DS3, 66 and 55
block termination delivery platforms.
Telephony
Experienced with designing and implementing Telco circuits and site engineering.
Extensively skilled in troubleshooting, repair, installation and system design.
Proficient with installation,testing, and turn up of, DSX, Echo Cancellers, Alcatel and Nortel Switches, large
and small PBX systems, Cisco trouble shooting experience
Highly skilled with CDMA technology, installing and testing Optera’LH 192,andFugi 2400systems.
Extensive experience with test, and turn upexperience with, OC3’s, OC12’s, OC48, 3 and 10 Gig circuits.
Vast knowledge with trouble shooting equipment,ASA-312 Light span Testing,Multimode Light Pack,
OTDR, MassFusion Fiber Splicer and OFS300 Optical Scope.
Basic GE Residential Alarm Systems
Satelite
Experience with in ground and mobile satellite systems with RF transport experience (Harmonic, Sencore).
Extensive real world experience with Military radio, video, and other satelitecommunication systems.
Proficient experience with microwave propagation, electronics, and communication principles,
frequency.separation and pulse time division multiplexing.
Legal Contracts
Experienced and well versed with the Creating, Verifying, and implementing all aspects of Legal Telephony
Contracts. ( City, State, and Federal Requirements)
EDUCATION
Masters
Emergency Services Management, Columbia Southern University.
Bachelor of Science Degree in Sociology, University of Southern Colorado
Associates Of Arts Degree in Criminal Justice and Administration, Community College Of Allegheny Co.
US ArmySignalCorpTelecommunications & OperationsTraining School
US ArmyJohnFKennedySpecialWarfare & Communications School
Associates of Arts Degree in Criminal Justice, Community College of Allegheny County
Certified Home Inspector
MILITARY EXPERIENCE
Telephony and satellite communications N.C.O., US Special Forces 10th Group, Ft Carson Co.
Installed, tested and used communications & switching center equipment in real time deployments.
Motivated and instructed soldiers in the Art of resolving challenges with safe and timely methods.
Skilled with the procedures and execution of armed escorts and force protection in the middle east and
European theatres.
PROFESSIONAL EXPERIENCE
2013-Present Executive Officer and Owner F.T.I.R Solutions Pittsburgh, PA
*Successful experience with basic telephone service installation and trouble diagnosis for
residential and commercial customers.
* Experience installing testing and terminating TI, DSI, DS3, 110 an 55 blocks
* Install, test, and turn up Nortel, Adtran, Alcatel, Panasonic, Cisco, optical, network, Switch, Router
And POS Systems
* BSM wireless technology experience and knowledge
*Tech Support, Software, hardware loading and troubleshooting
* Alarms & Monitoring Systems, Secure Cameras, Data Systems and Intrusion Detection Systems
2007-2013 Program Engineering Manager Echo Star Broadcasting Cheyenne, WY
*Experience with Site Circuit Designs, Surveys and Site System Configurations
*Data Management, System Install, maintenance and test systems.
* Basic cable install and Grounding Systems
*Cat 6, Cable and Fiber Optic test & turn up, T1,DS1,DS3,OC3’s,OC12’s,OC48’s,1&10Gig circuits
* ASA-312 Light span Testing, Multimode Light Pack, OTDR, T-Berd and other Test equip.
* Cisco 12000, Cisco, CDMA, Satellite systems RF, Harmonic, Sencore Systems, IP Multicast
delivery systems.
2005-2007 Systems Engineering Manager US State Dept CRT World Wide
* Experience Installing, test and turn up of Nortel 3500 Metro, Nortel Meridian Large and Small Systems
* Knowledge of Communications Server 1000, Data base Configuration & Management for Meridian 1 &
communication Server 1000
* Deployment experience with Nortel BCM 400 and BCM 50 Switching systems and Call Pilot software
* Configurations experience with, Nortel OTM Data Management System
* Installed basic cable, Cat 6, test & turn up,T1, DS1,DS3,OC3’s, OC12’s, OC48’s, Nortel ES500, Cisco
12000 IP, MPLS
*Certified in the operations and trouble shooting, Hand Geometry, AES Alarms & Monitoring Systems,
Intrusion Detection Systems, ITI, CCTV, Iris scan, Metal Detectors & Back Scatter Technology
2004.2004 Network OPS CTR -Analyst Defense Information Systems Agency Scott
Airbase, IL
*Remotely Monitored Live Secure Communications Via US Military SATCOMs and Fiber Backbone
Network.
*Responded and Repaired any issues with live communications
2001-2005 Deputy Site Manager/ CST US State Dept CRT World Wide
*Counter Intelligence – Communications at US Embassies
2000-2001 Project Install Manager Alcatel USA (Level 3) Plano, TX
*Installed Alcatel 1680 OGX, 1631 SX LMC Sonet cross- connects, Fiber optic and copper cables
*Repaired and installed Fiber optic Cables and ribbon fiber
* Managed a small Install Crew to ensure Project completed on time and within budget guidelines
1999-2000 Network OPS CTR - Analyst Sprint PCS Kansas City, MO
*Responsible for all East Coast Cell Phone communications and the networks equipment remotely
*Remotely trouble shoot and performed software patch updates for all Nortel and Ericsons network
Equipment and Cell site equipment
10th Special Forces (A)
1995-1999 Network OPS CTR - NCO Ft. Carson, Co
*Processed and controlled all Classified material and Communication media
* Setup ground system data links, assist in resolving satellite and radio Anomalies.
* Design and implement Telco circuits and site engineering (portable PBX systems)
*Troubleshoot, repair, install and test systems, products, and subassemblies, MSC Phone & Switch Setup
* Trained all unit personnel on complex computer, Satcom, and radio communication devices
* International Black Market Investigations, Federal Investigations
19th Special Forces (A)
1998-1999 Network OPS CTR - NCO
Telecom / Switch Operator 74th Signal Unit
1994-1995 Pusan, Korea
1989-1991 Federal Law enforcement National Security Agency FT Meade MD
AWARDS: Meritorious Service Awards, Outstanding Service Award, National Defense Ribbon,
Accommodation Letters from the National Security Agency, Achievement Medal, NATO Medal, Service
Ribbon, Good Conduct Medal, Arcom Medal
CLEARANCE: TSSI/SBI
CERTIFICATIONS: Nortel, Lucent, Alcatel, Cisco, Level 3, Fugi,Leviton Certified cable and Fiber
Installer, D.I.S.A. certs, etc…
MANAGEMENT EXPERIENCE
* Echo Star / Program Engineering Manager
* Executive Officer and Owner / F.T.I.R. Solutions, Sold, Designed, Installed large and small
Communications and network backbone Equip.
* US Special Forces 10th Group / Assistant Operations Sgt, Communications & Switching Ctr, Germany
Remedial Physical Fitness Trainer, Battalion Fire Marshall, Senior Communications Trainer
* US Special Forces 10th Group / Senior Shift Supervisor, Communications & Switching Ctr, Bosnia
* US Army 74th Signal Unit / Communications Center Publication, Switch Shift Supervisor
* Alcatel USA / Project Install Mgr
* Deputy Site Mgr / U.S. Department Of State
* Systems Site Engineer / U.S. Department Of State
References Upon Request