Customer Service Manager
Resume:
Billy Jo DURKEE
Prattville, Al. 36066
Objective:
A responsible Manager to Branch Manager Position that will utilize my experience and
background,
Expand my professional development, and offer opportunities for personal and professional
growth.
Summary of qualifications :
Goal/performance oriented,record keeping skills
Marketing skills, problem solving skills
Inventory control, tutoring /mentoring, personnel management, coordination w/ outer agencies
Resource management, public relations
Customer service, mindful of details, accounts payable
Excellent communication skills, highly organized
Collections, sales, auditing, loan paperwork, financing
Detailed paperwork, multiple phone line operation
Education:
South university Business Administration
April 2015 –Still enrolled
Employment:
Complete Cash
2014 July Oct. 2014
Prattville, Al.
Branch Manager
Collections, multiple phone lines, audits, repossession, bankruptcy, title paperwork, meet and
exceed
Monthly sales goals, customer service, detailed paperwork, detailed computer data entry
1 stop cash
2012 March 2014
Montgomery, al
Branch manager, goal performance oriented, audits 100% accuracy, repossession, bankruptcy,
paperwork,
Title paperwork, top store for upselling, meet and exceed monthly sales goals, collections always
low
Percentage, customer service, inventory control, personnel management, mindful of detailed
Paperwork, highly organized, financing .detailed loan paperwork
Loan Max
2008 March Sept. 2011
Montgomery, al,
Manager, goal performance oriented, audits 100% accuracy, repossession and bankruptcy
paperwork,
Title paperwork top store for upselling, meet and exceed monthly goals, collections always low
percentage
Customer service, inventory control personnel management mindful of detailed paperwork
financing
Best buy autos
2004 Oct may 2008
Bainbridge Ga
Car sales, collections, managerial skills, goal performance oriented, problem solving skills,
inventory control, public relations, mindful of details, financing, sales commission sheets, multiple
phone line, customer serviced
References:
1. Julie Dyson 334-***-****
2. Gaye Pelkey 334-***-****
3. Dana Reaves 334-***-****
Contact this candidate