C H E RY L E VA N S
*** ******* *****, *****: 860-***-****
New Milford, CT 06776 Email: *******@*****.***
I T P R O J E C T C O O R D I N ATO R
A top-performing motivated IT professional with 14+ years of national and global IT/IS Business Analysis experience providing
support for internal and external business and IS partners. Analytical style leader with a strong desire to learn and operate new
programs in a fast-paced environment.
AREAS OF EXPERTISE
Communication expert Project management New processes
Office Proficiency Process review & updates Service Lead
Project Planning/Analysis System Development Content editing
Training Policy and Procedures adherence Research & Development
KEY SKILLS ASSESSMENT
Strategic Project management Performance – Web inspect installation improvement of marketing websites, Subversion
Installation and IBM Rational ClearCase Upgrade.
Time Management – Completed IBM Rational ClearCase qualification on time and within budget, having met all compliance
regulations. Successfully launched CRU answered, marketing TTY 800 numbers to website.
PROFESSIONAL EXPERIENCE
BOEHRINGER INGELHEIM PHARMACEUTICALS, INC., Ridgefield, CT 1999 – 2013
Source Control Service Lead (2003 – 2013)
Managed qualifications and system administration to include the training of developer clientele.
Educated and provided onsite and global support for source code tool.
Developed new processes resulting in improved and increased usage.
Provided guidance to Project Manager regarding process, documentation and project standards as well as ensuring a
robust source control environment
Business Analyst II, Medical Information System (2000 – 2003)
IT Project Manager for IntraLinks validation and creation of IT Web.
Wrote users guides for Tiers 1 & 2 Help support desk
Supported Tier 3 level Clinical Research Associate group.
Proposed, created, and implemented a test plan with Network Operating Systems for successful DLT tape creation and
submission for the Global Electronic Submission of Spiriva 2001.
Provided dedicated support for the Global Electronic Submission Development guidelines and procedures for printer
certification.
System Analyst Information Technology, Production Services (1999-2000)
Interim Validation Manager and Tier 3 Help Desk support for FileNet-Workforce Desktop.
Proposed, drafted and implemented an automated change management system.
Compiled high level Disaster Recovery report for Production Services.
E DUCATION & TRAINING
Associate of Science, General Studies Summa Cum Laude), Naugatuck Valley Community College, Waterbury, CT
Client Name Resume, Page 2
AWARDS & D ISTINCTIONS
National Dean’s List 1997
Phi Theta Kappa Honor Society
Who’s Who Among Students in American Junior Colleges 1997