Sales Engineer

Tom Pai

***** *********** *****

Walnut, CA ***89

909-***-**** *******@*****.***

PROFESSIONAL SUMMARY

An accomplished Information Technology Professional with years of data processing, system

integration experience, involve full Software Development Life Cycle using various

Programming Languages, on different system platforms, Database

Design/Administration/Performance Tuning, Customer Support/Troubleshooting, web page

development, work well in both team environments and individual assignments, and successful in

meeting new technical challenges and find solution to meet the needs of the customer.

TECHNICAL SKILLS

Operating Systems: Windows (98, XP, NT, 2007), DG/UNIX, DG AOS/VS,

LINUX/REDHAT.

Languages: C#, C, Visual BASIC, XML, X/HTML,JavaScript,

FORTRAN, COBOL, POWERHOUSE, ORACLE PL/SQL,

.NET, ADO, XSLT, CSS, PHP, JQUERY, ANGULAR.

Database: MSSQL Server, ACCESS, ORACLE, DG/SQL,

MYSQL.

Tools: Altova XMLSpy, DreamWeaver, Subversion Control SVN.

Networking Protocols: Windows Sockets, TCP/IP.

PROFESSIONAL EXPERIENCE

MOSIS – USC Information Sciences Institute 02/2012 – 03/2015

Senior Applications/Database Programmer

Support development and maintenance of MOSIS web page and internal applications:

Design and implementation of MOSIS web site which including Project

Management System, Account Management System, Customer Support System and

various information links/applications. The task involves using PHP, JUERY, Angular,

CSS, ORACLE 11g Database, ORACLE PL/SQL stored procedures, XML files, XSLT

files to generate server side HTML/XHTML files.

Convert existing client side static web pages to dynamic response web pages

using JavaScript and AJAX script files.

Design/development/maintenance of ORACLE/FORM-based MOSIS internal

application systems.

Evaluation/conversion of ORACLE 10g to 11g.

EMC Corporation. 1988 – 2012

Senior Software Engineer

Support development and maintenance of the Flight Test Instrumentation Telemetry Data

Processing and Test Grid Modernization Program Application in the following areas:

Performed user requirements analysis, progressing to functional design,

application code implementation, Quality Assurance testing and maintenance.

Integrate various components including Telemetry Data Processor hardware,

predefined parameters stored in database, transforming recorded raw flight test data

Tom Pai

streams into tagged data stream, thru Data Server module sending data for file recording

or playback on plotting strip chart, client interactive graphic display and report

generation.

Effectively trouble-shooting and provided resolutions for user issues.

Successfully performed Database Administrator functions for the application

development team including: schema design/maintenance, schema/data migration from

ORACLE to support multiple Database Platforms (ACCESS, MSSQL), database

conversion between software releases, backup/restore procedures, Database

Import/Export utilities in flat file and XML, Query/Stored Procedures preparation and

Performance Tuning.

Involved in migration of UNIX/ORACLE-based Flight Test Instrumentation

Telemetry Data Processing Application to Microsoft Windows Visual Studio

Environment.

Improved Application with new Object Oriented modules utilizing Visual Basic,

C++, C#, .NET and MVC.

Familiar with telemetry data transmission formats commonly used in Military.

Packaged Turnkey system for Geographic Information System.

Customer Support:

Provided in house and on site customer support.

Directly discussed issues with customer to meet their need.

Provided on-site and phone consultation to Commercial and Military customers.

Developed Perl script files for make files, system administration and reporting

utilities.

Data General Hong Kong Sales & Services LTD. 1983 - 1988

Senior Sales Engineer

Provided support for pre-sales and post-sales sales engineer activities.

Application prototyping using ORACLE and POWERHOUSE.

Provide Information System Support for manufacturing environment.

Install Corporate General Ledger system in 3 Regional sites.

Support Office Automation system and network communications.

EDUCATION

UNIVERSITY OF OREGON – EUGENE, OREGON

Bachelor of Science in Biology

Master of Science in Computer Science

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