Customer Service Executive

Shanti Jamima kalapala

Mobile: +**-**********E-Mail:***********@*****.***

Career Objective:

To be associated with an organization that gives an opportunity to explore my skills and

i mplement them for

an optimistic growth for self and the organization .

Summary:

• Trained on US IT Recruitment by RTRN Recruitment Solutions.

• Full Cycle Technical Recruitment knowledge involving Sourcing, Identifying, Screening,

Interviewing, Formatting and placing personnel as per clients need.

• Knowledge of contract, contract-to-hire and permanent positions in the Information

Technology industry throughout United States.

• Good knowledge on Head hunting, Referrals, Social networking to source passive

consultants.

• Know-how of different job boards such as Naukri.com, Dice.com, Monster.com, and

Careerbuilder.com to find active candidates.

• Strong understanding of different Work Authorizations in US such as US citizens, GC, H1B,

OPT, TN and E3 etc.

• Excellent understanding of different Immigrant and Non-Immigrant Visa types in US.

• Sound knowledge of different tax terms of US – W2, 1099.

• Good knowledge on Corp-Corp (c2c) agreement.

• Understanding of various IT technologies/platforms.

• Excellent working Knowledge of Windows 7/XP/Vista

• Excellent working Knowledge on MS Outlook, MS Excel & MS Word.

• Knowledge on Vendor Management – Google & Yahoo Groups, IM’s.

• Familiar with US time Zones & States.

• Quick learner and hard worker - Ability to work effectively in high-pressure environments.

• Good interpersonal and communication skills, strong attitude towards team work and

common goals achievement.

Academic Profile:

• B.sc– Kakatiya Degree MahilaKalasala – Nagarjuna University

• Intermediate from – Narayana Jr College - Board of Intermediate.

• SSC from Mother Teresa’s Grammar H igh School - Board of Secondary

E ducation.

Technical Understanding:

Operating Systems Windows XP/Vista/7, UN IX, Macintosh

Programming Languages C, C++, Java, .Net

Databases Oracle, SQL, Sybase, DB2

ERP SAP, Peoplesoft, Oracle Apps

Work Experience:

• Worked as Customer Service Executive at Invoice Soft Tech Solutions Pvt.Ltd, VJA.

• Worked as a Customer Service Executive at Mzon Softcel Solutions Pvt.Ltd.,Sec’bad

• Worked as Associate Recruiter at Carmel Tech Solutions Pvt.Ltd, Hyd.

Personal Details:

Name : Shanti Jamima Kalapala

Date of Bir th : 01-01-1986

Mari tal Status : Mar ried

Languages Known : English, Hindi, and Telugu

Date:

Place:

(Shanti)

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