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Active Directory Technical Support

Location:
United Arab Emirates
Posted:
May 19, 2015

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Resume:

Res Resume

Anthonys.MG

Windows System Administrator

Objective

Interested in a long-term relationship with a reputed firm to share my valuable experience in windows server administration, Networking and Hardware

Maintenance, this remains my passion.

I am optimistic about putting in exceptional performance in any kind of challenging environment as my endeavor in the profession is to excel in the responsibilities

entrusted by my organization.

Experience

2011-2013 International Container Transshipment Terminal, Kochi Website: web.dpworld.com

Description: DP World is an Emirati marine terminal operator. The company is based in Dubai and is one of the largest marine terminal operators in the world.

Designation: System cum Network administrator

2014 – 2015 AGS Transact Technologies Ltd Website: Profile

Name

Anthonys.MG

Date of Birth

29 January 1989

Address

Burdubai

Rolla Street

Near Baker Mohebi

Select homes

Phone

+971-*********

Skype ID

antonys.mg

Email

************@*****.***

Visa Status

Visit Visa

Visa Expiry

15-07-2015

.www.agsindia .com

Description: Its software developing company also gives network support, IT certifications with online testing, training and web services. It’s a

technical team of experienced professionals provides solutions that fit customer’s business requirements and provides end-to-end services to keep

network recital and availability elevated.

Designation: System cum Network Administrator

As a part of Global IT Support, providing telephone/email /chat, and remote diagnostic technical support to the users including 300 resident users

Installation and troubleshooting of Operating Systems like windows XP, Windows 7,Windows 2000,Redhat.

Raising the tickets using the ticketing tool Manage Engine Service Desk, as per the customer problem and will go through the problem.

Periodically updating the status of the call to the user as required and provide timely resolution and make a effective documentation

Installation and configuration of Windows Server operating systems in standalone server hardware, Blade servers, VMware esxi host

Management of esxi hosts and VMs using Venter

Administration of Active directory

Administration of Active Directory by managing users and delegating the permission to the users and groups.

Responsible of taking pix fire wall log, proxy log and Kaspersky antivirus client updates, server updates and virus logs.

Responsible of taking backup of different servers at specific time interval and checking the scheduled backups.

Configuration and Troubleshooting of Microsoft Outlook

Configuring and maintaining Network and Shared Printers

Involvement in Implementing, Configuring, administrating, Optimizing and troubleshooting of the IT infrastructure services like Active Directory, DNS,

DHCP etc.

• Responsibilities:

Professional Certification

: Microsoft Certified Solutions Expert: Messaging (MCSE)

Education

2014- Doing MBA IT

2010 – 2011 Course completed in Hardware & Networking

2007 - 2010 Bachelor in Computer Application (BCA)

2005 - 2007 Higher Secondary

1993 – 2005 High School

Maintaining Desktops and Laptops running on Windows XP or Windows 7 Platform.

Provide regular technical support for operating systems, mail support & basic network support/troubleshooting

Installing, configuring and troubleshooting operating systems and software.

Working on Remote control software’s like team viewer, ultra vnc and solve the problems remotely.

Managing LAN and Internet facility.

Troubleshooting network related problems.

Troubleshooting hardware related issues in Desktops & Servers

Configuration of DHCP & DNS

Managing & Configuration of Active Directory

Managing & Configuration of Print Server

• Professional skills

Personal Details

Father’s Name : George MR

Gender : Male

Nationality : Indian

Marital Status : single

Religion : Christian

Languages known : English, Hindi, Malayalam

Permanent Address : Marottikkal House,

P.O Kallur,

Thrissur, Kerala

India -680317.

: H3773312

Passport No

Reference

Abhilash.Thanikkal

Head of Department (IT) Dpworld

Contact: +91-938*******

Conclusion

I Anthonys MG do hereby declare that all the particulars and information furnished

Above are true to the best of my knowledge.

Anthonys.MG



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