Management Information Technology

Michael E. Lyons

**********@*****.*** 713-***-****

Managing Director Information Systems and Technology

Houston Metroplex 4302 S. Meridian G reens Dr.

http://www.visualcv.com/mikelyons Dickinson, TX 77539

Senior Technology Executive - who strengthens business models by adapting and driving IT strategy

to corporate vision.

A technology champion with nearly 2 decades of strategic expertise in delivering high-growth turnaround and creating consensus between business

executives and technical engineering experts resulting in measurable gains in revenue, earnings, and performance of information technology

systems.

Disaster Recovery / Business Continuity

Strategic Business Planning Organizational Transformation

Multi-Site Operations

Customer Relationship Management Outsourcing / Vendor Negotiations

Cost Reduction and Elimination

Drives Meaningful Use Compliance Large Scale Project Management

Server Virtualization Expertise - vmWare

Life Cycle Product Management Budgeting / Forecasting

Benchmarks and Milestones

Transformed previously archaic paper bureaucracy into an efficient digital organization with next generation Electronic Health Records slashing cycle

Ø

times and improving patient care.

Delivered an integrated PACs medical imaging system, decreasing reading time of critical X-ray images and accelerating the transmission of radiology

Ø

reports back to the attending physician through the EHR, improving patient outcomes.

Launched client satisfaction from 68% to 98% and systems uptime from 80% to 99.9% by turning ineffective IT staff into client-focused business

Ø

partners and building relationships with business managers.

Improved performance of critical business systems by leading a redesign of systems. Moved from proprietary technologies to open standards, from

Ø

obsolete network to TCP/IP, from disaster recovery to distributed availability, from human intervention to automation.

Led corporate change management advisory committee to ensure compliance with Sarbanes-Oxley legislation and implemented change systems which

Ø

led to eliminating non compliances and possible fines and penalties.

Virtualized a 200 server data center improving core service application delivery and created a highly available fail-over network platform that increased

Ø

reliability and slashed hardware cost nearly 60% enterprise wide.

2008-Current Galveston County Health District

Managing Director Information Systems and Technology / Senior HIPAA ePHI Security Officer - Recruited to revitalize strategic business-technology

partnership, reengineer obsolete infrastructure systems, and grow underdeveloped IT operations to allow for new business financial systems, enterprise data

systems, and web enablement. Strengthen information security and resolve compliance/regulatory audit issues while developing best-practice methodologies and

standards to ensure operational excellence and improve performance and systems stability. Responsible for the overarching technology vision, innovation, and

design of IT trends that bring security and value to the organization.

Captured $10M in revenue by spearheading the implementation of a next generation Electronic Health Records System and launching EDI and

electronic billing for the district.

Reduced technology operational costs 20% by auditing and eliminating redundant infrastructure and renegotiating utility contracts and software

agreements.

Secured funding approval from state to create a fully collocated disaster recovery facility for IT operations guaranteeing survivability, data integrity, and

service availability in the event of catastrophic failure.

Managed build out and outfitted 130,000 sq. ft Mid County Annex technology data center and requisite technology installations serving all county

government functions in the area.

Lead, communicate and participate in IT governance processes and practices - while attending to operational duties such as staff recruitment, leading all

infrastructure verticals including applications development, help-desk, and network and data operations departments.

Delivered improved EMS documentation and legal reporting by implementing the first in-the-field electronic run sheet software solution and partnered

with accounting functionalities to allow improved billing cycles.

Consult with and advise Chief Executive Officer, executive management, and compliance officer concerning security-related administrative decisions and

the implementation of security-related policies and procedures.

Work closely with and manage strategic outsource and vendor partner relationships.

Michael E. Lyons **********@*****.*** 713-***-****

2006 – 2008 Getronics / WANG Computers - Extranet Enterprise Network Managed Services

IT Service Director - Enterprise Network Managed Services Recruited to expand managed services division and existing client base for extranet managed IT

services.

Turned around disparate contract for BP Gulf of Mexico managed IT network services due to unacceptable latency by implementing application

acceleration technologies over the WAN, while addressing storage, network and applications limitations simultaneously. Enabling our organization to roll

out successful IT consolidation projects, ensuring that users still get LAN-like performance in very remote offices…

Drove operational costs down 50% by initiating telecommuting of specialized management teams through technology blueprints and reduction of physical

office space

Leveraged Clarion-EMC relationship to provide new storage platforms for BP Gulf of Mexico oil rigs and resources to garner new business managing

pooled storage and creating 2 million in revenue for the organization.

Championed team learning and growth through funding of professional certification and advanced educational programs.

Lead cross-functional teams to develop new partnerships with the extranet managed services group leading to new business opportunities and ventures

within our vertical.

Slashed incident resolution times by 50% by redesign of support workflow creating improved client satisfaction ratings and ensuring continued contract

renewals.

1997 – 2006 Nova Chemicals Corporation (formerly Huntsman Chemical)

IT Manager

Recruited during a period of high growth through acquisition to develop and maintain mission critical technologies, including a highly available and redundant

process control network. SAP environment and web commerce/manufacturing site.

Streamlined dissimilar accounting and business technologies from different corporate environment allowing interfaces that enabled business continuity

and brought operations online with 99.8% availability.

Lead corporate change management team resulting in decision and policy creation capturing reducing costly down time and standardizing corporate IT

hardware/software architecture and deployment processes.

Won funding support and championed the revitalization of infrastructure backbone at 3 major manufacturing facilities improving network response times by

62% enabling more productivity at the user level and creating value at all application levels.

Managed communications and technology expenditures at a global petrochemical manufacturing facility and came in under budget for 3 years while

meeting corporate strategic accounting initiatives to cut 7% annually.

Additional cross-functional responsibilities include strategic business planning and development, oversight of vendor selection and management process,

contract negotiations, project management, change management strategies, and recruitment while directing due diligence and procurement of all IT

related areas.

1991-1996 Additional Professional Experience

Roles included Network Analyst Consultant, Firewall Engineer, Computer Technology Instructor, Texas Licensed Mortgage Broker

Managed daily operations that included administering resources, network security, backup and disaster recovery strategies, troubleshooting network

issues etc.

Ensure reliability and availability of the LAN / Server environment. Asset and contract management as well budget creation.

Provided strategic and tactical leadership to business for all areas of infrastructure assessment, Internet development, middleware, application partitioning

strategies, etc

Work with site and corporate leadership to provide effective IT solutions and enable business processes.

Led IS, operations and administration teams through all phases of large-scaled technology rollouts.

Maintain an expert level understanding of best practices in technology management and supporting business processes.

Translate process requirements into system solutions and functional requirements; Facilitate requirements gathering; solution analysis and design reviews

Educational and Professional Affiliations

Bachelors of Science - University Of Texas

MCSE, A+ Certification, CNA (Novell) coursework - Southern Methodist University

Nextgen EHR Certified Professional

Texas Department Public Safety ICS certification

Microsoft Information Technology Advisory Committee Member (ITAC)

ITIL Foundations

Project Methodologies / Systems: PACS, Agile, CobiT, IDEF, ITIL, Microsoft Project/Server 2003, Oracle Enterprise Project Management, Primavera, ERP

PeopleSoft, Remedy, SAP, Altiris, PMO, Documentum, HIPPA, ARRA, Solaris, OS-400, SWOT, Ayaya, Cisco Call Mgr, VOIP, Tivoli, Oracle, SQL, Accufund, DS1,

DS3,Frame Relay, POTS, OSPF, RIP, VLAN, NAT, HP-UX, Cisco ASA, PIX, SAN, NAS, VOIP, SSL, HTTP, SMTP, Distributed, CRM, Java J2EE, IIS, Raid, Cluster,

ERP, BI, Modeling, VMware, EMC, HP, DELL, IBM, CISCO, ODI, Change Mgmt, Roadmaps, Service Agreements, SLA, Open Source, Lean, Breakeven analysis,

Asset Mgmt.

Contact this candidate