Claims Officer Executive
Resume:
Amy Antonio Cajilog
** ******** ******, ********* ***********, Lawa, Meycauayan, Bulacan 3020
**********@*****.***, *********@*****.***
Career Objective: Experienced Claims Executive seeks a new path where I can put my experience to use for the benefit of the company .
PROFESSIONAL BACKGROUND:
Crown Relocations
https://www. crownrelo.com
39 Pioneer Road
Singapore 628504
+ 6861 6818
April 8 2013 – March 31 2015
Claims Officer Executive
Manage, prepare and assess claims. Ensure claims are settled in accordance with policy and company guidelines. Promptly advise clients of
decisions regarding claims. Deny claims where applicable. Liaise with repairers or suppliers when needed. Apply creative problem-solving to
selected claims, while adhering to policy definitions and regulations. Develop and maintain relationships with range of stakeholders. Handle claims
electronically on in-house data management system thorough documentation and general office administration. Handle the queries regarding policy,
coverage, claim matters. Also work with the team for strengthening claim control and standardizing the claim practices. Review the claim practices.
kgb Philippines
http://kgb.com/
11th Floor, RCBC Plaza Tower 2
Ayala Ave. cor. Sen. Gil Puyat Ave.
Makati City, Philippines 1200
February 19, 2010 to July 17, 2010
Special Agents – Work @ Home
Research and respond to 2-way text inquiries quickly & accurately with combine ingenuity. To solve real problems for real people every day which
requires some questions a serious answer, others require a sense of humor and some require both.
TCC Hospitality Resources
31 New Bridge Road Singapore 059394
+65 64382471
February 5, 2008 to June 6, 2008
Assistant Service
Perform Hotel Services pertaining to Banquet and Restaurant Services
Hotel Serviced: Conrad Hotel, Meritus Mandarin, Pan Pacific, Grand Hyatt, St. Regis
FAS Development Corporation
www.fasdevcorp.com.ph
56 D Bonifacio Street, Canumay East, Valenzuela City Philippines 1445
+632-******* to 26, +632-***-**** to 53
May 1994 to May 31, 2007
CD/VCD Premastering Department Head
As CD/VCD Department Head:
Promote positive relations with customers . Resolves customer requests, questions and complaints frequently requiring analysis of situations to
determine best use of resources. Responsible in accommodating customer request accordance with their demand and or the demand of their
project. Maintaining and developing relationships with existing customers . Gathering market and customer information . Responsible in quick
solution for continuous flow of production if a problem occur. Testing, Adjusting Electronic Equipment.. Tests, Set-up, Operate, Analyze
Performance of and System Equipment . Develop and Recording Video and Audio Systems . Conduct Periodic Calibration of Electronic Equipment
and Hardware System in accordance with the technical manuals . Conduct periodic Maintenance Of Electronic Equipment . Conduct research for
development of product. Supervises Engineers and reviewers for smooth flow of pending job . Handle customers queries/question with regards to
technicalities. Organized department procedures. Establish and implement short- and long-range departmental goals, objectives, policies, and
operating procedures. Recommend and administer policies and procedures to enhance operations. Motivation- Conducts cross training program to
boost engineers and reviewers morale. Develops incentive programs every year for engineers and reviewers . Conducts monthly meeting
regarding: company updates; engineers and reviewers performance; Department performance; and other extra fun activities
As Technician:
Editing Audio & Video materials as needed . Reviewing materials for accuracy. Pre-mastering CD & VCD
.
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Amy Antonio Cajilog
23 Pinetree Street, Pineville Subdivision, Lawa, Meycauayan, Bulacan 3020
**********@*****.***, *********@*****.***
EDUCATION:
Bachelor of Electronics and Communication Engineering
Polytechnic University of the Philippines
Sta. Mesa, Manila, Philippines
Registrar’s Office : 632-***-**** to 38 local 293
Web page: www.pup.edu.ph
S.Y.: 1986-1991
Web Design
Informatics
4th floor, The Annex, SM City, North Edsa, Quezon City, Philippines .
+63 2 441 1885
STRENGTHS:
Good Understanding in Claim Processing and settlement
Several years of experience in Product Research & Development, Quality Assurance with good understanding in all aspect of Pre-mastering of
CD/VCD & Editing
Training Staff, Hiring, Supervising, Marketing, Materials Inventory and Ordering
Can work well with different types of personality and different levels of people in organization. High personal integrity, and able to relate to and create
trust in all. Can Work independently or with a team.
Sets high standard in personnel hygiene. Very vigilant to details
Have a good customer service skills acquired from cd manufacturing experience.
SKILLS:
Marketing &Technical Research
Time Management
Good Leadership
Organizational Skills
Proficient with the following for Audio Editing software/equipment
Adobe Audition DegiDesign, Protools II, Sound Designer, Masterlist, Sound Enhancer
Proficient with the following video software/equipment
Minerva Studio, Sony Linear Editing
Knowledge in Web Design / Software: MS Office, Excel, Power Point
Photoshop (CS3), Flash (CS3), Dreamweaver (CS3)
ACCOMPLISHMENTS:
Able to clear, settle and closed old claims and meet the ideal target in processing a claim.
Able to create AVCD (Audio and Video CD) using available on hand software and hardware.
(using VCD Toolkit 2.0 for Macintosh and Toast Deluxe)
Able to create VCD (Video CD) with playing time more than 74 minutes
(using VCD Toolkit 2.0 for Windows)
Develop a system for smooth flow of operation
Further used of linear editing
Further used of Adobe Audition
System used for CD/CDR/DVD/DVDR archiving
Character Reference:
Saras Soorama Hairon Najib Halipin Jacqueline Oh
Customer Servive Manager Customer Service (Inbound/Claims) Executive Customer Service Executive Inbound
Crown World Wide Singapore Pte Ltd. Crown World Wide Singapore Pte Ltd Crown World Wide Singapore Pte Ltd
********@*******.*** ********@*******.*** ***@*******.***
65937332 65937325 65937331
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