Telecommunications Engineer

MORGAN G SHANER

**** ***** ***** *****

Cumming, Ga 30040

Cell: 404-***-****

E-mail: ******.********@*****.***

EDUCATION:

Southern Polytechnic State University: Marietta, GA

Graduated May 2011

B.S. Telecommunications Engineering Technology GPA:

2.70

WORK EXPERIENCE:

. Communications Consulting Group

October 2011 - Present

1525 Airport Drive

Suite 500

Ball Ground, Ga 30107

Position: Network Engineer - As a member of the CCG team, I work

with two different major telecommunications companies (ADVA OPTICAL

NETOWRKING and CIENA COMMUNICATIONS) as a field engineer. I also work

with the Georgia Board of Regents IT Department as their network

support. Our scope of work includes installing and turning up

different fiber optic DWDM systems ADVA and CIENA provide to their

customers. These included both terrestrial as well as submarine

systems. I also work many different types of troubleshooting issues

that customers encounter in their network with the various DWDM

systems. For the Georgia Board of Regents, our company maintains the

fiber optic backbone network throughout the state of Georgia. I deal

with DWDM fiber systems as well as Cisco equipment that serve as

routing infrastructure for the various universities throughout the

state.

Supervisor: Blaine Orton

. Cbeyond Communications June 2011 - October

2011

320 Interstate North Parkway, SE

Suite 300

Atlanta, Ga 30339

Position: Tier I Tech Support Agent - My role was to resolve routine

Trouble Tickets,

including but not limited to E-mail, voicemail, auto attendant, Web

Hosting, and browser

configurations. I also troubleshoot advanced product or service

issues, including but not limited to DS1 transport, PRI / CAS / FXS

telephony, and DNS with proper escalation as necessary to achieve

optimal trouble resolution times. I also worked proficiently at

properly documenting in OSS system call purpose and resolution.

Supervisor: Portia Weathersby

. Integrated Access, Inc August

2010 - May 2011

1302 Brooklawn Drive

Atlanta, Ga 30319

Position: Field Technician - My responsibilities included working

with telecommunications companies as a voice and data

contractor in the metro Atlanta area. I worked with Cisco

networking equipment, Cisco VoIP phones, and other networking

company's equipment. I also am proficient in running Cat 5e

and Cat 6 cables and termination of both.

Supervisor: Justin Milam

RELEVANT EXPERIENCE

. ACE Certified with Adva Optical Networking DWDM equipment.

. Trained and certified to work with Ciena Submarine DWDM equipment.

. Trained and certified to work with Ciena Terrestrial DWDM equipment.

. Trained and certified to work with Ciena 5400 DWDM switching platform.

. Experience with AC and DC power in data centers and telecommunications

buildings.

. Experience working with various types of test equipment:

. JDSU and EXFO Optical spectrum analyzer.

. EXFO Chromatic Dispersion and Polarization Mode Dispersion

Equipment.

. EXFO Optical Time Division Reflectometer.

. JDSU and EXFO 1G, 10G, 40G, 100G, 4G Fiber Channel, and 16G Fiber

Channel Bit Error Rate Testing as well as RFC2544 testing.

. Experience installing various types of telecommunications equipment

and the standards that are followed inside data centers and

telecommunications buildings.

. Experience with various Cisco telecommunications equipment such as

routers and switches.

. Very comfortable working with customer interaction.

. Working and understanding the pressure involved with test and turn up

of equipment during a maintenance window.

. Worked with project managers and engineers to give field prospective

and help solve issues.

. Work a rotating On-Call schedule for the Georgia Board of Regents'

Statewide Network.

RELATED COURSE STUDY

. Telecommunications Capstone Class - In this project class I worked

with two other students to design a frame relay network for a

hypothetical company. In this class we used Cisco 2600 and 2800

series routers and switches, and a Cisco ASA firewall to build our

frame relay network along with the routing stations at the

hypothetical sites. We also used an open source VoIP server to

simulate VoIP capabilities throughout the network and Apache web

server to design a simple website.

. Wireless Communications - A senior level project class, I worked with

another student to design a RF Log Periodic Dipole Array antenna.

During this class we took design specifications given by the

instructor and built our antenna using copper and brass tubing.

. Digital Electronics II - In this class we used VHDL and Assembly

programming language to design different projects given by the

instructor. Our main project included a digital five-way traffic

light system.

. Data Communications - This was a series of three classes that included

signal analysis, modulation schemes, coding schemes, TCP/IP and OSI

models, Linux core systems, IPv4 and IPv6 protocols, IP addressing and

subnetting, configuring Cisco routers with VLANs and various specific

configurations, and various routing protocols such as OSPF, RIP, and

EIGRP along with their respective algorithms such as Bellman-Ford and

Dijkstra's.

ACTIVITIES

. Georgia State Summer and Fall Special Olympics for the Coweta County

Special Olympics Organization.

o Summer 2009 - Present

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