Customer Service Sales

Location:

Posted:

May 20, 2015

Cache` Castelow

Highland Park, MI

*************@*****.***

Objective: To create and expand my innovative skill set with a growing and

established company. Integrating my marketing, customer service, and media

relation skills to accomplish the company’s ultimate goals.

Professional Summary:

Marketing Specialist, West Business Services Nov 2014- Feb 2015

I exclusively educated customers in all Directv products and

packages along with competitors offerings.

I successfully handled in contact and over the phone accounts.

I assisted team members and management with database keepings.

I achieved a monthly analytical revenue quota in cable sales in metrics.

Customer Service Advocate, Verizon Communications, June 2014- Oct 2014

I assisted with communication campaigns.

I adjusted, revised, tailored and customized each cellular accounts.

I analytically solved customer problems.

Senior Personal Banker III, First Convenience Bank, Nov. 2012- May 2014

I researched and explained products and business plans.

I utilized successful promotional campaigns for awareness and advertising metrics.

I successfully handled a substantial sum of cash while balancing drawer regularly.

I wrote, designed and produced marketing plans to implement business developments.

I trained, managed and motivated incoming tellers to help through multiple avenues.

Top Seller, EOM (8)

Internships: Platinum Voice PR, Feb. 2013-Nov. 2014

Platinum Voice PR is a full-service public relations and marketing firm.

I managed social media and marketing outlets.

I build social media presence for multiple artists and PlatinumVoicePR boutique.

I wrote and published articles for blog site: platinumvoicepr.com

Educational Background:

Gilbert High School, Diploma 2007- 2011

Chandler Gilbert Community College, Still In Progress (AA) 2012-2014

Skills: Customers Service, Call Center Operations, Cash Handling, Sales Lead

Market Research, Brand Development, MS Word, Excel, Access, and Powerpoint, Media

Additional Information: Willing to relocate/travel up to 25% of the time

References Upon Request.