Customer Service Sales Associate

Ericka Byrd

**** * ****** ******* ** ***** apt **1 313-***-****

********@*****.***

Objective: Innovative and goal-oriented student seeking a position in Business

Administration that will utilize my customer service skills and education

that will allow me to gain Entrepreneurship skills to one day own my own

non- profit organization specializing in excellent Client Care Experience.

Education: Wayne County Community College August 09-Present

Liberal Arts

Experience:

Expert Care

Caregiver/ Mental Health

Troy, Michigan

February, 2014- Present

• Certified in CPR and Blood Pathogen

• Assist with walking and light exercise, Plan and prepare meals, followed

by clean-up, Monitor food expiration dates, make future meals, Make beds

and change linens, as needed, Light housekeeping to include dusting and

vacuuming, Assist with bathing, dressing and grooming, Laundry and

ironing, Take out garbage, Run errands (pickup prescriptions, dry

cleaning), Engage in physical and mental exercises, Provide medication

reminders, Escort on appointments (hair salon, physical therapy, etc.)

Escort to religious services or events, Maintain calendar and organize mail,

Engage in activities (games, memory books) and Companionship.

Childcare Development Detroit MI

August 2009 –2013

• Supervise and monitor the safety of children in their care

• Prepare meals and organize mealtimes and snacks for children

• Help children keep good hygiene

• Change the diapers of infants and toddlers

• Organize activities so that children can learn about the world and explore

interests

• Develop schedules and routines to ensure that children have enough physical

activity, rest, and playtime Watch for signs of emotional or developmental

problems in children and bring the problems to the attention of parents Keep

records of children’s progress, routines, and interest

Volunteer Experience/ Temp work

Dick's Sporting Goods Troy, MI 06/2012-12/2012

Sales Associate

• Included greeting customers, assisting customers for service, restocking

merchandise and cleaning after store closes.

Champs Sports Troy, MI06/2010-03/2011

Sales Associate

• Included greeting customers, assisting with shoe and apparel sizing,

restocking unwanted merchandise, designing store window with new apparel

and closing store including cleaning.

Cedar Point Sandusky, OH05/2009 – 08/2009

Cashier

• Cashed out customers exiting the Magnum roller coaster that purchased ride

photos cleaning booth at closing and changing photo print equipment and

register paper.

Affiliations: National Association for the Advancement of Colored People (NAACP)

– Member Student Mentor Partners Program – Member Midnight Golf Program –

Member

References: Available Upon Request

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