Customer Service Nurse

Shaneker L. Polk

*** * ***** ** *** ***, Baytown, TX 77521 409-***-****

*********@*****.***

SUMMARY

Document Management 14 years Computer Skills 14 years

Certified Nurse Assistant 14 years Customer Service 14 years

Cashier Process and file paperwork 6 years

Unit Secretary 6years CPR/AED Certified 14 years

PROFESSIONAL EXPERIENCE

Certified Nurse Assistant

San Jacinto Methodist Hospital, Baytown, TX 06/05 - 12/14

• Maintained and accurately processed/ updated unit and patient records

• Computed data entries, transcription of physician orders, medical records assuring that all

forms are properly identified and contents are filed correctly

• Provided care to patients assigned within unit specific defined limits

• Reported observations, conditions and problems of patients to the licensed nurse

• Performed and assist with basic patient care activities of daily living (ADL’s)

• Responded to the Nurse Call System, contacting nursing personnel as appropriate, and

follows through with meeting patient needs

• Performed and documented, care administered, diagnostic measurements, treatments and

procedures

Christus St. Mary Hospital, Port Arthur, TX 09/00 - 06/01 and 09/02 - 06/05

• Performed and documented, care administered, diagnostic measurements, treatments and

procedures

• Provided care to patients assigned within unit specific defined limits

• Reported observations, conditions and problems of patients to the licensed nurse

• Performed and assist with basic patient care activities of daily living (ADL’s)

• Responded to the Nurse Call System, contacting nursing personnel as appropriate, and

follows through with meeting patient needs

Customer service/ Cashier 09/01 - 11/01

Tom Thumb, Irving, TX

• Greeted customers and provide friendly, courteous and efficient customer checkout

service.

• Handled groceries of varying weights.

• Entered produce and other codes into the register

• Requested price checks, as needed.

• Weighed produce or other products by placing them on the scale built into the counter.

• Bagged groceries, ensuring contents are not damaged

• Assisted customers with groceries to car

Counselor 06/00 - 07/00

Southeast Texas Camp Fire Council, Inc., Port Arthur, TX

• Counselor for three to five year olds in camp area

EDUCATION

Stilwell Technical Center

Health Science Technology II&III, Port Arthur, TX

Lamar State College 1

semester, Port Arthur, TX

DeVry Institute Technology

Accounting, Irving, TX

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