Customer Service Forklift Operator

Marshall Holley

*** ******* **** *********, ******* 30238

404-***-**** or ****.****@*****.***

Logistics

Summary of Qualifications & Skills

Ability to plan, direct, or coordinate purchasing, warehousing, distribution, customer service, or planning logistics

and directing daily operations

Excellent in operating forklift, slip sheet, clamps and other various type of tools and equipment

Operate computer terminal to input and retrieve data

Dependable, can be counted on to get the job done

Areas of Strength

Detail & result oriented Problem solving Management

Customer Service Scheduling Troubleshooting

Process Documentation Leadership Team Player

Experience

Dock Worker

• Receive and inspect incoming freight

• Load freight from recovery for shipping

• Ensure proper freight is stored in correct area

• Verify documentation matching freight description

• Use appropriate motorized and manual equipment

• Transport freight across dock areas to and from trailers for loading to trailers

Lead Forklift Operator

• Lift, stack and un stack products and materials using gas powered trucks equipped with forklift attachments

• Maintained accurate inventory on warehouse items and prepared damage shipment claims

• Checked shipment against invoices, purchase orders and sales orders

• Received telephone calls and provided information related to warehoused items and activities

• Performed functions including stocking, shelving, scanning and filling orders

• Ensuring proper care in the use and maintenance of equipment and supplies; promoted continuous improvement of

workplace safety and environmental practices

• Performed quality inspections on completed jobs, recommendation’s for hiring, firing, performance evaluation,

work allocation, and problem resolution

Team Leader (Supervisor)

• Coordinate and supervise the activities of workers

• Study schedules for require hours for completion of job assignment

• Train new employees, analyze and resolve work problems

• Interpret company policies to workers and enforced safety regulations

• Load and unload trucks as need

Work History

Dock Worker

10/2013 to Present, Forward Air, Inc, Forest Park, GA

Lead Forklift Operator

2008 to 2014, DSC Logistics/Kellogg’s, Atlanta, GA

Team Leader

2005 to 2008, Genco Logistics/Kellogg’s, Atlanta, GA

Suwannee, GA Team Leader

1999 to 2005, Genco Logistics/ Reckitt & Benkeiser,

Education

High School Diploma

D. M. Terrell High School, Atlanta, GA

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