Customer Service

Lawavia Henderson

Houston, TX *****

****************@*******.*** - 832-***-****

To obtain a position where I may utilize my past skills, as well as learn new skills to enhance company

efficiency and further company potential.

Authorized to work in the US for any employer

WORK EXPERIENCE

Receptionist

H&R Block - Sugar Land, TX - January 2015 to Present

Responsibilities

Maintain customer servie, and check in and out clients. Make appointments, and daily office task such as:

copying faxing printing.

Skills Used

Training from H&R Black

Cashier

Dollar Tree - Missouri City, TX - August 2014 to Present

Responsible for, but not limited to, customer service in the point-of-sale area of the store.direct customers to

items of interest, answer the phone, perform cleanups of broken items. Perform price checks on merchandise,

and generally do whatever is told to me by front end managers, or store management to assist customers and

the overall operation of the store. To ensure that the grocery is arranged and is put-together, also ensure that

all the goods are in their right place and that shoppers have easy access to them.

assist customers and the overall operation of the store

Kroger - Pearland, TX - 2012 to 2013

Pearland, Tx

Responsible for, but not limited to, customer service in the point-of-sale area of the store. In addition to

bagging groceries, unload the customer's purchases for the checker to ring up, collect hand baskets, collect

out of place merchandise, collect shopping carts, perform carry outs, direct customers to items of interest,

answer the phone, perform cleanups of broken items. Perform price checks on merchandise, and generally do

whatever is told to me by cashiers, front end managers, or store management to assist customers and the

overall operation of the store.

To ensure that the grocery is arranged and is put-together, also ensure that all the goods are in their right place

and that shoppers have easy access to them.

Volunteer

S.H.A.P.E - Houston, TX - 2012 to 2013

My job here was to put information into the computers and to organize files while help matian the flow of calls. I

also helped with the senoir citizens and after school events for the children. I was also big on the computer

class for the senior citizens, helping them understand and learn how to work the computers for their own

benifit.

EDUCATION

N/A in music

Houston Community College - Houston, TX

2014 to 2018

James Madison High School - Houston, TX 2013

SKILLS

• Very computer literate; able to type 60 wpm and proficient in the usse of Microsoft office. •

Excellentcommunicator; albe to quickly establish a production rapport with co-workers and management on all

levels.

• Self-starter with strong work ethic; independent with proven initiative.

Contact this candidate