Kush Patel
Desktop Support Specialist
Edison, NJ 08820
***************@*****.*** - 732-***-****
To acquire a Network engineer position with a hands-on approach and technological mindset for designing and
implementing IT network architecture, including configuring, optimizing and supporting network management
systems.
Authorized to work in the US for any employer
WORK EXPERIENCE
Desktop Support Specialist
Your Wireless inc. - Cedar Grove, NJ - January 2010 to November 2014
Setup and Configure and Support end user desktops to ensure high availability to Verizon applications.
Traveled to all stores to support SOHO networks and ensure devices work properly.
Coordinated the store activities in a manner which maximizes sales, earnings, customer satisfaction, and the
development of personnel
Dealt with all customer issues and conflict resolutions, including technical issues with phones
Troubleshooted all issues with verizon applications on cell phones including email connectivity.
EDUCATION
Rutgers University
2006 to 2009
J P Stevens High School
2002 to 2006
SKILLS
Designing, Installing, configuring and administering network technologies Installing and Configuring Cisco
routers and switches IP addressing and subnetting, Routing concepts Network Technologies: CDP, Frame-
relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT),
RIP, OSPF, EIGRP, BGP, MPLS, VTP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN,
VTP, HSRP, STP, Etherchannel, BPDU, Portfast, GLBP, VRRP, CCP.
ADDITIONAL INFORMATION
Current Ceritifications:
CSCO12685109
CCENT
CCNA Routing & Switching
CCNP Routing & Switching
CCNA Security
CCNA Collaboration (in progress)