Customer Service Manager

Veneesha Bracy

**** ****** ***. ? Richmond, CA 94804 ? 707-***-**** ? *********@*****.***

Job Objective

To be employed where I can use my written and oral communication skills to

contribute to the growth of a company and be of service to others.

Summary of Qualifications

- Able to represent a company with professional appearance and manner

- Strong organization and planning skills

- Outgoing and poised in dealing with public

- Articulate and persuasive in written and verbal presentation

- Able to think independently and quickly resolve problems

- Extremely detail oriented; good with figures

- Extremely dependable in completing projects accurately and on time

- Ambitious, motivated worker who learns new systems quickly and takes

initiative

Skills

- MS PowerPoint 2003

- MS Excel 2003

- Scheduling

- Competitive Analysis

- Cash Handling

- Management Proficiency

- Quality Assurance

- Housekeeping

- Caregiver

Experience

Assistant Store Manager

- Trains store staff by reviewing and revising orientation to products

and sales training materials; delivering training sessions; reviewing

staff job results and learning needs with retail store manager;

developing and implementing new product training.

- Prepares reports by collecting, analyzing, and summarizing information

- Helps customers by providing information; answering questions;

obtaining merchandise requested; completing payment transactions;

preparing merchandise for delivery.

- Contributes to team effort by accomplishing related results as needed

Caregiver

- Provide patients with help moving in and out of beds, baths,

wheelchairs or automobiles, and with dressing and grooming.

- Change bed linens, wash and iron patients' laundry, and clean

patients' quarters.

- Entertain, converse with, or read aloud to patients to keep them

mentally healthy and alert.

Safety Attendant

- Order suspension of activities that pose threats to workers' health

and safety.

- Recommend measures to help protect workers from potentially hazardous

work methods, processes, or materials.

- Inspect and evaluate workplace environments, equipment, and practices,

in order to ensure compliance with safety standards and government

regulations.

Retail

- Greet customers and ascertain what each customer wants or needs.

- Compute sales prices, total purchases and receive and process cash or

credit payment.

- Maintain knowledge of current sales and promotions, policies regarding

payment and exchanges, and security practices.

Employment History

Safety Attendant Timec/Welltech

Vallejo, CA

Customer Service Rep Ross Dress for Less

Fairfield, CA Telemarketer Pacific Crest

Fairfield, CA

Education

Diploma Tech High School

Fairfield, CA

Contact this candidate