Sales Service

Location:

Posted:

May 18, 2015

Peng Zheng

Program Coordinator - Neighborhood Learning Alliance

Pittsburgh, PA

***********@*****.*** - 917-***-****

WORK EXPERIENCE

Program Coordinator

Neighborhood Learning Alliance - December 2013 to Present

Coordinated a program that is culturally responsive, dynamism and growth-oriented

• Designed and build leaders to engage the community through service learning

• Conducted cognitive lessons utilizing social medias and number of different devices

• Reached more than 1,000 youths from across Pittsburgh Public Schools

• Served as an agency for Tickets for Kids charity to provide Pittsburgh children with arts, cultural, educational,

family entertainment and sporting events opportunities

Analyst

China Mobile - January 2013 to July 2013

Communicated directly with foreign partners, developed and maintained good working relationships with host

government officials

• Utilized Mandarin to consult and conduct survey on standards of living reports

• Marketed higher broadband internet service to local residents

• Operated financial analysis and financial planning

• Gathered and filed information using Excel and Microsoft Words

• Resolved problems and negotiated positive outcomes

Mandarin Tutor

College Reading & Learning Association - August 2010 to June 2012

Certified by CRLA to tutor Mandarin at the College of Charleston Learning Center

• Tutored over 300 students; helped students analyze complex sentence structures, introduced students to

common phrases used in daily conversation, improved students' and clients' verbal communication skills

• Showcased the ability to become an effective student, teacher, and mentor

Sales Receptionist

Dillard's - July 2009 to June 2010

Built personal clientele of over 50; catered to their shopping needs the "Dillard's way"

• Trained in JavaPOS computer software for basic service operations

• Demonstrated record of success and high activity

• Proven results in sales and marketing

EDUCATION

B.S. in Business Management

College of Charleston - Charleston, SC

2012