Sales Customer Service

Samuel Ladin Cell: 954-***-****

email: acpqm2@r.postjobfree.com

**** ***** ****

Bldg 8 # 101

Coral Springs, FL 33067

WORK HISTORY

Mar-2015 Current Universal Kidney Center…American College of Health and Science

Technicians assistant and School Administrator

Jan-2015- Mar-2015 Iqor(t-mobile) Telemarketer Phone plan sales

June 2014 – Dec 2014 Hyperion Marketing Group Telemarketer

Selling vacation packages

1st degree IT Technician

Dec 2013 – May 2014 Inbound Calls Experts

Inbound call center, hot calls selling computer repairs and software

internationally.

Oct-2012 - Nov-2013 Old World Finishing Wood working and refinishing

Nov 2011 - Oct 2012 Continental Group Janitorial and Maintenance

Nov 2009 – Oct 2011 The Fresh Market Deli Clerk

By giving thoughtful suggestions, I helped customers to make decisions

in a timely and efficient matter

Oct 2008 - Nov 2009 Allied Barton Securities Security Officer

Dec. 1999 - Sept. 2008 King Hyundai of Deerfield Beach Auto Sales, Service Advisor..

Made cold calls to prospective customers to bring them into the

automobile dealership, significantly increasing sales.

Established highly effective relationships with potential clients,

employing a natural conversational style

Created immediate rapport by establishing a common interest

Maintained control of the situation by asking questions that elicit a

positive response

Skillfully closed sale by gaining agreement on the customer’s benefits of

the product

Follow-up with all customers to continue to provide excellent service and

to maintain the dealerships’ Customer Satisfaction Index

Jan 1997 – Dec1999 Lowes Home Improvement Paint Pro Assistant Dept Head

Sales, maintain department through call reports and expense

management.

Communicate sales issues and opportunities via weekly reports to Zone

managers.

Held weekly classes/demonstrations of varied products to customers.

Jan 1994 – Dec 1996 Golden Flakes Snack Food Route sales

Development of route by introducing new products to new and existing

customers

WORK HISTORY IN CANADA

Jan 1991 – Nov 1993 Daisy Antiques Manager

Wood worker, refinisher and repairs of antiques

Jan 1986 – Dec 1990 Dunk’in Donuts Part owner / manager Master baker

I solidified and showed substantial profit for a new store. I hired and

trained 10-12 employees myself working 65-75 hours every week for

over a year, working all the different positions, until the store was

running smoothly

Jan 1975 – Dec 1985 Mercantile Bank of Canada Many positions in the bank

Finalizing as the department head of the foreign exchange division

Jan 1977 – May 1985 Real Bagel Baker

Made bagels from scratch the old fashioned way

References supplied upon request

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