PRABAHARAN.G
PRABAHARAN.G
No.**, Brindhavan, *nd Cross, Mobile : +91-819*******
Happy Garden Layout, Email : *************@*****.***
Kalkere Main Road,
Ramamurthy Nagar,
Bangalore – 560016.
Objective:-
To join with a team of professional management which offers challenging assignment for oganizational
growth with carrer advancement.
Professional experience:-
• 4 + years of experience in Information Technology field.
Current Experience:-
Valuepoint Systems Pvt Ltd, Bangalore
Designation : System Engineer
Client : Ernst & Young
Duration : From January 2014 – Till Date
Environment : Windows XP, Windows 7, Windows 2008 server, Lotus Notes, MS outlook.
Job responsibilities:-
• Attending the Tickets/Calls requests on the priority by using the Service-Now tool.
• Installing and configuring the windows 7 using SCCM tool.
• Maintaining the AD users and provide specific rights.
• Configuring and troubleshooting the loutus notes and sametime.
• Maintaining and Managing the Cisco video conference units and Projectors
• Maintaining and Managing the Cisco IP phones.
• Troubleshooting hardware, OS and standard application issues.
• Configuring, troubleshooting and maintaining the LAN.
• Installing and manage the Network printers.
• Installation of device drivers and hardware components.
• Assigning Tickets to next Level in case if not resolved.
• Escalate and coordinate with next Level for the Resolution on escalated Tickets.
• Resolving issues for client through Windows Remote Assistance.
• Security patches updates monitoring and troubleshooting for client machines.
• Configuring, troubleshooting Wi-Fi related issues.
Previous Employer:-
Pearson Education Services Pvt Ltd, Bangalore
Designation : Service Provider
Duration : From June 2011 – December 2013
Environment : Windows XP, Windows 7, Windows 2003 server.
Job responsibilities:-
• Maintaining, troubleshooting Windows server 2003 and workstation computers.
• Installation, maintenance and trouble shooting of LAN.
• Provide excellent support for Team and Clients.
• Backup and Restore operation for normal data and system state data.
• Routine maintenance of Hardware, Software and Peripherals.
• Maintaining, troubleshooting of Local and Network printers.
• Creating and maintaining Users and their properties.
• Remotely solving the different issues using Remote Desktop Connection.
Previous Employer:-
N.P Systems. Pvt Ltd, Pollachi, Coimbatore
Designation : Service Engineer
Duration : From May 2010 – May 2011
Environment : Windows XP and Hardware.
Job responsibilities:-
• PC assembling, hardware troubleshooting, maintenance and software installations.
• Attending service complaints in station and all out station.
• Cabling & Crimping of RJ45 for LAN connection & Patchpanel works.
• Installations of Systems and configuring machines according to Customer’s needs.
• Ability to solve common Windows XP problems, Network connection problems.
• Taking care of LAN Connectivity issues.
Technical qualifications:-
• Microsoft Certified System Engineer (MCSE)
• Cisco Certified Network Associate (CCNA)
• Hardware and Network Administration
Certification:-
• Microsoft Certified System Administrator (MCSA)
• Messaging on Microsoft Windows Sever 2003 (EXCHANGE)
Areas of Expertise (Technical):-
Operating System : Microsoft Windows, RedHat Linux.
Anti Virus : Symantec, Kaspersky, Avg, McAfee, ESET NOD32.
Hardware : Cisco Routers: 2500, 2600, Cisco Switches: 1900, 2950, 4506-E.
Networking : TCP/IP, RIP, IGRP, OSPF, EIGRP.
Packages : Microsoft Office, Ghost, NT Backup.
•
• Technical Knowledge:-
• Systems:-
• Installation& configuration of Windows Server2003, 2008 and clients systems.
• Installing and configuring ADS, DNS and DHCP.
• Installing, configuring and maintaining the network and local printers.
• Sharing Resources from servers to client systems.
• Installation and configuration of ExchangeServer 2003.
• Creating of Users in ADS & their properties.
• Downloading & Up loading of files using FTP server.
Networking:-
• Installation & configuration of LAN &WAN using Cisco Routers &Switches.
• Installation, configuration of Routing Protocols, RIP, IGRP, EIGRP&OSPF.
• Knowledge on IP address and IP subnetting.
• Configuration and maintaining of VPN connectivity.
• Knowledge on Telnet and FTP.
• Troubleshooting of Remote support &Network/Application issues.
Educational qualification:-
• B.E (Computer Science & Engineering) from Sri Subramanian College of Engg & Tech, Palani
under Anna University Chennai in 2010 with 68% aggregate.
• DCE (Diploma in Computer Engineering) from Karpagam Polytechnic, Coimbatore under
Department of Technical Education, Chennai in 2006 with 68.21% aggregate.
Personal details:-
Name : Prabaharan.G
Father name : Govindaraj. V
30th May 1985
Date of birth :
Nationality : Indian
Sex : Male
Martial status : Single
Languages Known : Tamil, Telugu, English
Passport number : H7846883(21-06-2020)
Permenant address : 30/18, Bhavani Sangar Street,
Pollachi, Coimbatore – 642001,
Tamilnadu, India
Declaration:-
I, Prabaharan.G, here by declare that all the information provided above is true to the best
of my knowledge.
DATE :
PLACE : (PRABAHARAN.G)