Customer Service High School

Megan Kelley

***** ******* ***** ******, ** *****

*****************@*****.***

936-***-****

Professional Summary:

Motivated customer service specialist with over six years retail experience. I excel in a fast-paced, team

based environment. Seeking an employment opportunity in which I will have the ability to utilize all of

my skills.

Skills:

Creative problem solver

MS Window proficient / type speed of 80wpm

Fast Learner

Exceptional communication skills

Work History:

1.) H-E-B Grocery Stores 936-***-****

Conroe, TX 09/2014-04/2015

Answer product questions with knowledge of sales and store promotions.

Ensure superior customer experience by addressing customer concerns, demonstrating empathy,

and resolving problems on the spot.

2.) Silks-N-Twigs 936-***-****

Conroe, TX 03/2010-

07/2012

Answered an average of twenty calls per day by addressing customer inquiries.

Provided an elevated customer experience to generate a loyal clientele.

Provided ongoing guest service, including giving fashion advice.

3.) Accents 936-***-****

Conroe, TX 01/2008-03/2010

Trusted Key Holder.

Handled daily heavy flow of paperwork and cooperated with the accounting department.

In charge of all Invoices and Shipping and Receiving duties.

Education:

Willis High School Graduate of 2006

References

Michelle Williams 936-***-****

Samantha Parret 936-***-****

Amanda Simpson 936-***-****

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