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IT Technician/Customer Service Representative

Location:
Lehigh County, PA
Posted:
May 16, 2015

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Resume:

o Member of Ithaca College Captain’s

Samuel W. Horwath Council and Student Athlete

*** **** **** ******** *******

Kutztown, PA 19530 Kutztown Area High School, Kutztown, PA

**** - ****

• “East Penn Manufacturing Co. Award to

610-***-**** (cell)

Outstanding Computer Student” recipient

******.*******@**.***

• Cross Country (Captain), Outdoor Track

Objective:

(Captain), Ski club (President), Leo Club

To grow as a computer scientist by working to

member, Key Club member

innovate and develop advancements in technology

Work Experience:

by contributing to a respected, and dynamic,

SCOTTeVEST, Inc. – IT Technician/Customer

organization.

Service Representative December

Education:

2014 – May 2015

Ithaca College – Ithaca, NY

411 N. 6th Street,

Ketchum, ID 83340

2010 – 2014

Responsibilities include, general day-to-day

• B.S. Computer Science, Class of 2014

hardware/software trouble shooting including wired

and wireless networking, employee machines, and

• Relevant Coursework – Advanced Web, software.

Programming Languages, Data Structures,

• Develop and maintain installation,

Advanced Web Programming, Computer

configuration, and cyber attack policies

Organization and Structures, and Algorithms

• Contribute to, and maintain system

• Projects:

standards.

o MegsRadio – Mobile App (iOS):

• Hiring and supervising outside contractors

developed a mobile application for

for network and hardware upgrades.

the music website MegsRadio.fm.

• Assisting customers with orders, products,

o MegsArtist – Website: allows local

and general product questions

artists and bands to post information

about themselves, their music, and

Eagle Point Farm Market and Greenhouses – Farm

upcoming concerts. The service also

Manager

allows artists to interact with their

2008 - 2013

fans through MegsRadio.

Trexlertown, PA

o Cayuga Trails Live Tracking App –

• Primary roles included maintenance and

Mobile App (Utilized PhoneGap to

upkeep of a produce farm operation

develop cross platform): mobile

including:

timing app that solves many of the

o Crop Management, placement,

issues race directors face while

planting, and harvesting

timing and logging participants.

o Travel to agricultural auctions and

Launched at the National Trail

customer relations

Racing Competition in June 2014

Technical Skills:

• Extra-curricular Activities:

• Programming languages: Java, C, Objective

o Three Sport Collegiate Athlete

C, C++, PHP, HTML, CSS, Javascript, and

including cross country (Captain),

MySql

indoor and outdoor track

• Operating systems and applications:

o 2013 Empire 8 Men’s Cross

Microsoft Office, Windows XP, 7 and 8,

Country Sportsman of the Year team

Mac OSX, Linux, Ubuntu, NetBeans, Visual

Studio, Xcode, PhoneGap, Visual Studio,

and GitHub, Active Directory, StoneEdge

OM, Basecamp, Meraki

*References available upon request



Contact this candidate