Medical Account Executive

J ason Zigmont, PhD, CHSE-A

** ******* ***, ********, ** 43205

614-***-**** j ****.*******@*****.***

Dedicated to improving healthcare through lea rn ing.

AREAS OF

E XPERT ISE

• Healthcare strategy and innovation • Leading in complex matrixed systems

• Decision-making and problem solving • Designing and leading high functioning

• Designing and implementing learning i nterdisciplinary teams

• Coaching and facilitating learning

s trategies and interventions to achieve

measurable healthcare outcomes a round t rust, change, teamwork and

learning

• L ifelong Learner

PROFESSIONAL

E XPER I ENCE

OhioHealth, Columbus, OH, 2012 – P resent

System D i rector of Lea rn ing I nnovation

OhioHealth is an 11 hospital healthcare system with 23,000 associates.

• Created and lead a Patient-First Innovation Team to create an exemplary patient

experience.

• Designed and implemented an innovative “Leadership Playbook” strategy to improve

T rust, Change, Teamwork and Learning (in collaboration with FranklinCovey).

I mplemented and Coached around the program for all care site leadership (Managers to

CEO) at a 250 bed hospital and outpatient center.

• Developed a system wide strategy for learning that is patient focused and delivers

measurable outcomes, including a 35% reduction in nursing orientation length, saving ~$2

m illion annually.

• Led a team of 52 which included an integrated clinical learning infrastructure.

• Successfully in tegrated two simulation centers (at care-sites) and a system department

(CME) into a high functioning team. Overall simulation utilization went from 3,000 hours

annually to 21,000 hours in one year.

Yale-New Haven Health System, New Haven, CT, 2009 – 2012

M an ager/Educator

Yale-New Haven Health System was a 3 hospital system and an academic medical center.

• Developed and managed the simulation-based learning infrastructure across the system (3

centers, 12 staff).

• Created programs that resulted in measurable outcomes (20% reduction in nursing

o rientation, 10% reduction in infant mortality from cardiothoracic surgery).

• Designed and implemented a strategy to improve interdisciplinary communication by

u tilizing TeamSTEPPS across the entire YNH H Children’s Hospital.

• Created and published a theoretical framework and debriefing model for improving

healthcare outcomes through experiential learning.

• Served on both the Yale School of Medicine and Yale School of Nursing faculty.

Center for Public Safety Education, East Berlin, CT, 2006 – 2009

E xecutive D i rector

• Designed and implemented a grant funded (Workforce Investment Act) program for

d isenfranchised youth (18-21) to become Emergency Medical Technicians (EMTs).

American Medical Response, B ridgeport, CT, 2004 – 2012

Par amedic/Educator

• Taught programs for both EMTs and Paramedics.

• Provided clinical care in a busy inner city.

VolunteerF D.org, San F rancisco, CA, 2002 – 2006

Founder

• Created a content site and educational programs for Volunteer Fire Departments that

focused on: management, bylaws, recruitment, standard operating procedures, t raining

and grants.

• Sold to Praetorian group, a digital media publisher.

C ritical Path, I nc, New York, NY, 1998-2001

Senior Account Executive

• Managed national accounts for In ternet startup in IPO phase.

• Taught In ternet Service Providers about sales, marketing and business planning.

ED UCAT ION

University of Connecticut, Stor rs, CT

• PhD, Adult Learning 2010

• MA, Adult Learning, 2008

Cha r ter Oak State College, New Br itain, CT

• BS, Public Safety Administration, 2006

CERT I F ICAT IONS

Certified Healthcare Simulation Educator – Advanced

Speed of T rust Trainer – FranklinCovey

7 Habits of H ighly Effective People Trainer – FranklinCovey

Leaders @Change Trainer – FranklinCovey

TeamSTEPPS Master Trainer

S ix Sigma Greenbelt

PROFESSIONAL

S ERV ICE

Society for Simulation in Healthcare

• Chair, Certification Preparation Subcommitee, 2012 - Present

• Member, Education Commit tee, 2009 – Present

SELECTE D HONORS AND

AWARDS

Finalist – Healthcare Heroes Award, Columbus Business First, 2014

Featured in Smithsonian “American Room”, 2005

Presidential Service Medal – Council on Y2K Conversion, 2001

SELECTED PUBL ICAT IONS AND

P RESENTAT IONS

Zigmont, J., Wade, A., Edwards, T., Hayes, K., M i tchell, J., Oocumma, N., (2015) U tilization of Learning

Outcomes Model Reduces RN Orientation by >35%, Clinical Simulation in Nursing

Z igmont, J, Wade, A., Lynch, L, Coonfare, L, (2014). Continuing Medical Education. In Palaganas, J.,

M axworthy, J., Epps, C. & M. Mancini (Eds.), Defining Excellence in Healthcare Simulation Programs.

Philadelphia, PA: Wolters K luwer Lippincott Williams & Wilkins.

Z igmont, J, Oocumma, N., Szyld, D., Maestre, J., (2014). Faculty Development. In Palaganas, J.,

M axworthy, J., Epps, C. & M. Mancini (Eds.), Defining Excellence in Healthcare Simulation Programs.

Philadelphia, PA: Wolters K luwer Lippincott Williams & Wilkins.

Z igmont, J., (2014) Feedback and Experiential Learning, IPCEA, Shenzhen, China

Zigmont, J., (2014) Experiential Learning and Nursing Orientation, ParkView Health, Fort Wayne, I N

Zigmont, J., (2014) Simulation Education for Leaders, UCLA

Zigmont, J., (2013) Keynote Speaker: Creating an In tegrated Learning Infrastructure, Magic in Teaching,

I rvine, CA

Zigmont, J.J, Kappus, L, Sudikoff, S.N. (2011) Theoretical Foundations of Learning Through Simulation.

Seminars in Perinatology, April, Vol 35, Issue 2, p. 47-51

Zigmont, J.J, Kappus, L, Sudikoff, S.N. (2011) The 3D Model of Debriefing: Defusing, Discovering, and

Deepening. Seminars in Perinatology, April 2011, Vol 35, Issue 2, p. 52-58

Walz, B., K rumperman, K., Zigmont, J. (2010) Foundations of EMS Systems, 2nd Edition. Delmar

Zigmont, J., (2009) Keynote Speaker, Professionalism in EMS, Westchester EMS Conference: Westchester,

NY

Entire bibliography available upon request

Contact this candidate