Service Manager

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Angel Perez

Service ManAGER

Miami, FL **177

*******@*********.*** - 305-213-0403Private

Run a profitable and efficient service department through the right hiring, customer retention, cost control, achievement of objectives, and maintenance of all service records. Work well with customers, evaluate and estimate their new and used vehicle service needs.

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Work Experience

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Service ManAGER

Planet Dodge

August 2004 to March 2015

Maintain high customer satisfaction standards.

• Managed and train service staff.

• Test drive vehicles as needed or refer to technician.

• Obtain customer and vehicle data prior to arrival when possible.

• Set up and establish advertising requirements.

• Check on progress throughout the day, and close repair orders as appropriate.

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Service Advisor

Tamiami Chrysler - Miami, FL

October 2001 to August 2004

Greet customers, and write up repair orders

• Provide written estimates for labor and parts.

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Business owner

Miami Dade Automotive - Miami, FL

November 1997 to October 2001

Vehicle repairs

• Accounts payable

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Education

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Associates

Miami Dade Community College

1990 to 1992

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High School Diploma

Miami Coral Park Senior High School

1988 to 1990

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Skills

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Links

Additional Information

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Skills

• Bi-lingual

• Efficient in: ADP systems, Microsoft Windows, OSX, Reynolds & Reynolds, Outlook, Excellent

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