Customer Service
Resume:
B. CHANEL ROWELL
**** ****** *** ** *********, NC 28212
980-***-**** ************@*****.***
PROFESSIONAL STRENGTHS AND SKILLS
Customer Service Experience
Detail Oriented Professional
Ability to learn new skills and tools
Being a team player
Performed Urinalysis
Measured patient vital signs
Capillary & Venipuncture blood draws
PROFESSIONAL EXPERIENCE
ArcPoint Labs and CHS Mercy Pre-Op
March 2014- September 2014
Responsibilities: Training Internship
Collected specimen for drug screening and DNA testing
Collected blood samples using both Venipuncture & Capillary
Provided quality patient care service; registering patients for their appointments or walk-ins
Invoiced patients services to employer
Trained on HIPAA regulations and violation
Performed Laboratory tests such as Hemoglobin and Glucose testing
Super Target August 2008-present
Responsibilities: Sales Floor/Stocker
Service “guest” with quality customer service
Stock merchandise; clothing, apparel, jewelry, and food
Scan-verify the merchandise from delivery truck
McDonald’sAugust 2003-July 2008
Responsibilities: Shift Leader
Assisted Manager with opening procedures
Provided excellent customer service
Resolving and minimizing employee and customer concerns
Handled cash, debit, and credit card transactions
EDUCATION
Brookstone College of Business
Phlebotomy Technician Certificate Program
Date of Completion September 2014
West Charlotte High School
High School Diploma
Date of Graduation: June 2005
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