Customer Service High School

Jenny Santos

*** *. ***** ****** ***. *A, Bronx, NY 10460 929-***-****

***************@*****.***

Education

Bronx Community High School, Bronx, NY

Expected graduation August 2015

. Awarded scholarship for Theatre Development Fund Open Doors mentoring

program.

. Elected school president.

. Selected to participate in College for Every Student peer mentoring

program.

. Chosen as BCHS Peer Mediator.

Work Experience

Crew Member, Wendy's July 2014-January 2015

New York, NY

. Fulfilled cashier duties while also answering customers' queries and

providing information with regards to the food products sold at the

store.

. Provided excellent customer service and courtesy.

. Provided quality products and services while maintaining a safe and

clean environment.

Theater Student, All Stars Project Youth Onstage! Theater Program

March 2013-Present

New York, NY

. Chosen to participate in theater development and professional

readiness program.

. Completed weekly improv, movement and voice workshops.

. Served as youth representative in Operation Conversation: Cops and

Kids feedback session with NYPD.

Counselor, West Farms Summer Day Camp Summer

2014

Bronx, NY

. Supervised recreational activities for children, ages 7 to 12, at

summer day camp.

. Maintained cleanliness and organization on camp grounds.

Waitress, Shell's Bistro April 2014-June 2014

New York, NY

. Provided excellent customer service to guests including greeting them,

accompanying them to

their tables, presenting menus and responding to any questions

regarding menu items.

. Served food and beverages to customers and cleared dishes and glasses

from tables and counters.

. Checked regularly with guests to make sure that they were enjoying

their meals.

Counselor, SEBCO Summer Camp Summer 2013

Bronx, NY

. Coordinated activities and supervised 4-12 year old children at a

traditional summer day camp.

. Responded to parents' concerns with telephone calls and emails.

Volunteer Work

Cadet, NYPD Law Enforcement Explorers Program

November 2011-December 2012

Bronx, NY

. Volunteered four days a week for NYPD youth training program.

. Completed weekly community service activities including cleaning up

public areas, distributing informational pamphlets, and assisting with

event organization and clean up for Operation Santa Clause, which

distributes Christmas gifts to needy children.

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