Customer Service Sales

Patrick John Lantin Ilagan# ** Sampaguita St., Poblacion 6, Dolor Subdivision, Batangas City0928 449 ******.******@*****.*** I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.Work well independently, or in a group of setting providing all facets of computer support such as troubleshooting, installations, and maintenance. Esaily identify and resolve technical issues and concerns. Qualifications: ü With Professional Driver’s License (restrictions 123)ü Established good working relationships with customers/clients.ü Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.ü Strong personal communications skillsü Decision making, critical thinking.ü Self-motivated, initiative, maintains a high level of energy.ü Accuracy and Attention to details.ü Tolerant and flexible, adjusts to different situations Skills: Communication - Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.Problem solving - Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality.Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals. Planning and organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. Educational Attainment: Elementary: Batangas City South Elementary School1992-1993 Secondary: University of Batangas1996-1997 College: Systems Technology Institute (Associate in Computer Technician)2000-2001 Work Experiences: CMI MarketingSalesman ex-truckMay 2002 – June 2005 Job Description: Companies make products and retailers want to sell them but all is useless without the efforts of salesmen.Salemen are important link between sellers and buyers as they Provide valuable bridge in order to meet both sales targets of a company and customer’s demands. Salesmen are hired by retailers in order to help them sell their products. Duties and Responsibilities -promoted products and services, generated leads and initiated sales. -established and improved client communications, maintains ongoing relationships-served as representative and liaison -evaluated target markets and proposed marketing strategies. Arkitel Trading and Services (accredited contractor of Globe Telecom)Broadband Installer / TechnicianOctober 2005 – December 2008 Duties and Responsibilities -Computer Literature -On-site Installations -Correction and repair of Client’s broadband service -Equipment Troubleshooting -Customer Service and Education -Detailed Record Keeping -Trouble shooting through telephone or by mobile phone Buenafe Finance CorporationCollector/MessengerMarch 2009-march 2012 Duties and responsibilities The Collector has several duties one of the main duties is to receive payment and post the amount to the customer’s account. The Collector has to prepare written statements to the credit department when the customer fails to respond. The Collector initiates repossession proceedings or service disconnection when necessary. The Collector keeps records of collections and status of accounts. Character References: Mr. Noel PlataGeneral Manager – MCDC0947-451-8277 Mr.Arthur TorresBrgy. ChairmanBrgy. 6 Poblacion, Batangas City Mr. Lester BuenafeCo-Owner – Buenafe County VillasDiversion Rd., Balagtas Batangas City Patrick John Lantin Ilagan Applicant