Customer Service Manager

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Kenneth Randall

**** ****** ***** ****

Kaufman, Texas 75142

Phone: 972-***-****

E-mail: ****************@*****.***

Objective

To obtain a clerk/warehouse and/or truck driver position where my skills

can be developed and utilized to their maximum potential.

Qualifications

Skillful and dedicated transportation coordinator, route manager and truck

driver with experience in the planning support and effective management of

all essential tasks regarding the daily operations of delivering and

receiving customer materials.

* Demonstrate capability to provide comprehensive support for staff

including loading and unloading vehicles.

* Highly focused and results-oriented in supporting complex, deadline-

driven operations; able to identify goals and priorities and resolve

issues in initial stages.

Skills

Class B CDL License (w/airbrakes) Operate warehouse

management system

Operate material handling equipment Operate Road Net System

Operate Mobile Cast System Operate forklift

Professional Experience

04.14-Present Southern Freight Lines

Dallas, Texas

Dock/Warehouse Worker

. Preformed pre-trip inspections to ensure vehicle safety

. Operate forklifts

. Load and unload trailers

2014-20104 Republic Waste Services Hutchins,

Texas

Transportation Driver

. Preformed pre-trip inspections to ensure vehicle safety

. Safely picked up and delivered assigned loads on-time to multiple

. Physically moved/lifted inventory for pick-up/delivery

1994- 11.2013 Iron Mountain Kaufman, Texas

Transportation Coordinator/Route Manager/Truck

& Shredder Driver

. Managed/trained/mentored junior employees

. Managed inbound/outbound operations

. Used barcode/scanning technologies to key orders into order

management systems

. Prepared/verified packing slips/invoices for delivery

. Filled orders from pick tickets

. Physically moved/lifted inventory for pick-up/delivery

Kenneth Randall

Page 2

Iron Mountain cont.

. Operated forklifts

. Preformed pre-trip inspections to ensure vehicle safety

. Safely picked up and delivered assigned loads on-time to multiple

destinations to ensure customer satisfaction

. Traveled to regional distribution/manufacturing facilities

. Kept accurate driving log book

. Along with bill of lading; kept load secure to all destinations and

used most fuel efficient routes

1992-1996 Baptist Hospital New Orleans,

Louisiana

Laundry Sorter/Washer/Delivery

Driver

. Provided quality customer service

. Sorted, prepped and inspected linen for repair

. Operated forklifts

. Packaged linen for delivery

. Loaded/unloaded vehicles

. Properly secured loads for transport

. Safely delivered and picked up products to multiple destinations in

a timely manner

. Traveled to regional distribution/manufacturing facilities

. Kept accurate driving log books

1989-1992 G & K Linen Services New Orleans, Louisiana

Laundry Sorter/Washer

. Provided quality customer service

. Sorted products by company name

. Inspected products for repairs

. Packaged products for delivery

. Executed daily operations of deliveries to customer

. Loaded/unloaded delivery vehicles

. Picked up and delivered products to multiple companies

. Kept accurate driving log book

. Maintained onsite communication with customers

Education

. 1982-1984 Marion Abramson High School New

Orleans, Louisiana

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