Customer Service Medical Assistant

Arianna Brittain

**** ******* ***, ************, ** 46218

Email:***********@*****.*** PH: 317-***-****

Experience

Express Scripts- Accredo October 2014 to

present

1. Payment posting

2. Multi-phone use and answer high volume calls

3. Work with charts and file correctly

4. Insurance verification for Anthem, BCBS, UHC, Medicare, and Medicaid

1.

Anthem WellPoint

Precertification verification October 2013

to July 2014

1. Working proficiently in a fast paced environment

2. Provided any customer service necessary to complete a position

3. Working with providers and members to give detailed insurance

information

DCS

Clerk July 2013 to

October 2013

1. Filing, faxing, and scanning

2. Working proficiently in a fast paced environment

3. Provided any customer service necessary to complete a position

Community Health Networks/Medcheck

Patient Support June 2012 to April

2013

1. Work with patients and ensure satisfaction

2. Take patient vitals

3. Phlebotomy

4. Update charting using EMR

Front Desk November 2011 to January 2013

1. Provide patient support and be the first point of contact for patients

checking in and out

2. Answer multi-line calls and provide customer service

3. Data entry using EMR system

4. Copy, scan, fax, and other administrative duties

5. Schedule patient procedures

6. Post payments and insurance verification processes

7. Work with Anthem, BCBS, UHC, Medicare, and Medicaid

Education

High School Diploma received, Medical assistant Diploma received,

Phlebotomy license received

Salary Requirements:

Hourly: $11.50-12.50

Annually:$26,000.00 - 36,000.00

Contact this candidate