Customer Service Quality
Resume:
Elmer Gutierrez
**** ****** ******, ***** ** ****0
Email: ********@*****.***
cell phone: 909-***-****
OBJECTIVE: Experience Aero Vehicle Inspector with leadership experience with reviewing
inspection procedures that save time and money and keep quality integrity. To
obtain a position which best utilizes my skills and strength while allowing me to work
in a forward thinking environment in which I can grow and enhance my abilities.
SKILLS & ABILITIES: Blue print reading, Analysis reporting of information and research result,
Documentation skills, Promoting Process Improvement, Managing processes,
Manufacturing methods and procedures, support innovation. Wrote training
materials to educate personnel on newest inspection practices and standardize
inspection accuracy. Proven ability to improve efficiency of personnel while
exceeding customer service expectations. Dedicated and hardworking with an eye
for details.
June 2013 - 1980
PROFESSIONAL Boeing Satellite Development Center
EXPERIENCE: 2900 E. Imperial Hwy
El Segundo, CA
June 2012 to June 2013
Production Operations Specialist 2 Boing
September 2012
SSBI completed
April 2008
DoD Secret granted
June 2003 to June 2012
AERO VEHICLE INSPECTOR SR. BOEING
January 1980 to June 2003
Plastics Tech
Plastics Fabricator
Optomech Tech
Precision Assembler
Lead Quality Inspector in Quality Review Efficiency Board where thousands were
save while streamlining operations.
COMMUNICATIONS:
Trained new inspectors for qualification of tensile strength of harness wires and
calibration of all tools.
Conducted internal audits and surveillance of work areas. Ensure documentation
and inspection requirements through review of work packages. Ensure compliance
for site procedures to specification design requirements.
NOVA INSTITUE, ONTARIO CA
X-RAY TECHNICIAN AND MEDICAL ASSIST
EAST LOS ANGELES COLLEGE – GENERAL ED.
EDUCATION:
RIO HONDO COMMUNITY COLLEGE, WHITTIER CA. – GENERAL ED.
Upon Request
REFERENCES:
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