Customer Service Data Entry

Swan Henderson

***** ****** ***** ***** ******, TX 77396 281-***-****

*****************@*****.***

Objective: Eager to implement my training & experience in an Office Clerical position with the potential for

future advancement.

Experience

AFC Transportation Houston, TX

Bus Operator 02/2014-10/2014

Operate varies motor coach buses, transport passengers to & form designated locations, customer

service, complied with traffic laws, report all delays & accidents.

NICS Houston, TX

Newborn Hearing Screener 03/2013-06/2014

Customer Service, data entry, interact with hospital staff, nurses, patients, visitors & doctors, insurance

verification, perform hearing screening on all newborns

Metropolitan Transit Authority Houston, TX

Bus Operator 01/2009- 01/2013

Drive bus to transport passengers over specified routes to local & distant points according to time

schedule, Inspected bus before departure, complied with local traffic regulations, regulated heating,

lighting & ventilating systems for passenger comfort, report delays & accidents

Office Team; OPI Houston, TX

Customer Service Representative 08/08-11/08

Answering inbound calls, customer service, giving instructions, data entry, resolve customer resolution

Addison Search; ProTechnics Houston, TX

Administrative Assist. 07/08-08/08

Answering inbound calls, data entry, mail distribution, A/P, invoice resolution, greeting visitors

Pro-Staff; Conner & Associates Houston, TX

Data Entry Clerk 05/08 to 06/08

Data entry, auditing, proof-reading, mailing correspondence

Resource Accounting; ToolMart; GSE Lining Technology Houston, TX

Accounts Receivable/Payable Clerk 02/07 to 02/08

AR-AP, data entry, post checks, check deposits, balance accounts, handled credit applications filing,

customer invoice resolution, customer service, and expense reports mail distribution

ChaseCom; Reliant Energy Houston,

TX

Customer Service Representative 08/06 to10/06

Data entry, customer service SAP, customer resolution

CCC Interactive Houston, TX

Customer Service Representative 9/05 to 8/06

Data entry

Customer Service, giving instruction, dispatching service providers out to assist disabled motorist

Lakewood 24 Hr. Personal Care Home Houston, TX

Office Manager 09/01 to 09/05

Data entry, type memos, mail correspondence Managed and motivated

3 assisted living facilities,human resources,AR-AP,payroll, general office duties, making assessments,

interaction with the mental, elderly and handicapped, medical billing, setting appointments (Scheduling)

planned travel arrangements and more

Education

North Texas Job Corps McKinney, TX

Office Associate Certificate 1997

References: Available upon request

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