Project Management

Email Id: *************@*****.***

Mob No- +91-801*******

Summary:

Strong technical experience with Requirement Analysis, Development, Application Maintenance, Quality

Reviews and Testing phases. I have sound knowledge in testing concept- testing tools and extensive knowledge

in policy administration.

Key Skills:

- Experienced in preparing excellent documentation on business requirements and deliver the

best results with the IT teams.

- Experienced in working with various tools which is used for business requirements gathering.

- Expertise in system design and development required for business process

- Vast experience in Project management

- Good written and oral communication

- Experienced in Project Management, Business Analysis.

Key Attributes:

- Flexible and able to work under deadlines, handle multiple tasks, and respond

to changing priorities

- Strategic thinker and strong problem-solving skills and also recommends the

best possible solution by rectifying problems

- The ability to deal with a wide range of people regardless of culture, gender or age

- Significant experience of more than 3 years in Insurance and Banking account

- Excellent interpersonal skills and cross-cultural business fluency

- Have good experience in preparing technical reports and addressing the client issues

Work History:

I have worked for Cognizant Technology Solutions as Associate-Projects. I joined Cognizant on 31 st Aug,

2009. Below are the listed projects where I have worked on,

January 2012 - May 2013

Project: ING Vysya

Role: Business Analyst

Specific Duties:

- Determine operational objectives by studying business functions; gathering information;

evaluating output requirements and formats

- Design new computer programs by analysing requirements; constructing workflow charts and

diagrams; Studying system capabilities; writing specifications

- Define project requirements by identifying project milestones, phases, and elements; forming

project team; Establishing project budget

- Prepare technical reports by collecting, analysing, and summarizing information and trends

- Maintain professional and technical knowledge by attending educational workshops; reviewing

professional publications;

Skills/Qualifications: C, Software Design, SCRUM Process, Software Documentation, Software

Development Process, Software Requirements, Analysing Information, Software Maintenance, Written

Communication

August 2011 - January 2012

Project: First Data Merchant Services

Role: Java Developer

Specific duties:

- Define site objectives and analyse user requirements; envisioning system features and functionality

- Design and develop user interfaces to internet/intranet applications by setting expectations and

features priorities throughout development life cycle

- Participating

in educational opportunities, team meetings; maintaining personal networks;

Skills/Qualifications: Software Requirements, Software Development Process, Object-Oriented Design

(OOD)

February 2010 – August 2011

Project: MetLife Insurance

Role: Module Lead-Business Analyst

Specific duties:

- Maintenance and enhancement of modules that cater online enrolment into various insurance plans

- Focus on Incident management, Problem Management and Configuration management based tools

- Maintain timely resolution of tickets

- Provide Analysis, Requirement Gathering, Specifications, Development, Testing Plans, Unit and

Functional and Integration Testing execution, User-Training, Rollout, and Support for new projects and

customizations on CRM system on a global basis working with key business owners and users

- Develop, test and support a variety of bulk tools in CRM in order to facilitate, automate and speed up

business processes

- Manage production support issues and assign to developers and monitor that they are resolved

efficiently and closed on time.

- BMC Remedy trainer for the whole MetLife account

Education History:

- Qualification: Bachelor in Electronics and Telecommunications

- Institute: Sathyabama University, India

- Completed: 2008

- Current Location: Kolkata (W.B.)

Specific Technical Skills:

- Operating System: Linux, Microsoft Windows Vista, XP, 7 &8,

- Programming Languages: C, Java,HTML, XML

- Database: RDMS, My-SQL

- Software tools: MS Visual Studio 2008/2010, MS Word, MS Excel

- Knowledge of Active Directory, Exchange, Desktop and Mobile support, ITIL, System cleans up,

Re-installing and updating firmware/drivers/application

Contact this candidate