ERIC D. HUMPHREY
*** **** ****** ? Sandusky, OH *4870 ? 419-***-**** ?
***************@***.***
HUMAN RESOURCES VICE PRESIDENT
Innovative and results-oriented Human Resources Executive with experience
in all major areas of human resources. Collaborative partner producing
results in organizational development, designing shared services, employee
relations, and workforce readiness. Experienced in a wide variety of
environments including acquisitions, joint ventures, start-ups and
partnerships. Strong communicator with a servant leadership management
style. Experiences include the following:
Recruitment and Retention Employee / Labor Relations
Strategic Planning Acquisitions / Joint Ventures
Compensation and Benefits Workforce Planning
Organizational Analysis Diversity
Wellness Human Resources Information Systems
Budgeting Defined Retirement, 401k and 403b
Employee Development Workers' Compensation / Safety
SUMMA HEALTH SYSTEM, Akron, Ohio 2002 to 2/2015
Fully integrated healthcare system with 4 owned hospitals, 3 joint venture
hospitals, a health insurance company,
employed physician group, accountable care organization, with 980 total
beds, and approximately 10,000 employees in NE Ohio.
Senior Vice President of Human Resources (2014 to 2015)
Directed fully integrated HR function for entire system including Benefits,
Wellness, Compensation, Employee / Labor Relations, Recruitment,
Acquisitions, HRIS, Employee Development and Education, and Volunteers. Had
operating budget of $5 million, employee benefits budget of $86 million, 12
direct reports and 70 direct reports.
. Redesigned employee health and wellness plans which is projected to
limit annual cost increase to .9% annually versus industry average of
5%.
. Created new compensation incentive plans to align with company goals,
incenting employee behavior while remaining market competitive.
. Implemented HRIS on-boarding process for all new hires which improved
efficiency by 10%.
. Developed new organizational structure improving decision making
efficiency; structure approved by executive team.
Vice President, Employee / Labor Relations & Recruitment (2005 to 2014)
Directed the daily human resources operation at Akron City Hospital, Summa
Rehab Hospital, Summa Physicians Inc., and led all functions of the
Employee / Labor Relations and Recruitment departments system wide. Key
member of Summa's strategy team. Staff included 4 direct reports and 20+
indirect reports with an operating budget of $3 million.
. Created and achieved 5 year Performance Improvement Initiative strategy
eliminating duplicative positions, centralizing operational functions,
and right sizing organization during rapid growth and expansion with
focus on population health.
. Lead HR executive and point person for 100 + acquisitions and 4 joint
ventures. Conducted due diligence, integrated HR functions into
centralized department and assimilated employees.
. Led HR start-up for a new for profit rehabilitation hospital, including
compensation & benefit design, 401k, and staffing. Grew to 240
employees and 60 beds. Exceeded 3 year financial performa.
. Designed comprehensive social media recruitment strategy leading to 50%
reduction in advertising cost.
Vice President, Employee / Labor Relations & Recruitment...Continued
. Established an effective 15 year recruitment and workforce development
plan decreasing length of time to fill by 11 days and vacancy rate 4%.
. Created and maintained Affirmative Action Plans.
. Increased and maintained employee engagement scores at the 75th % of
norm.
. Received NorthCoast 99 (regional employer reward) for past 11 years.
Initiated employee communication venues contributing to Summa receiving
the NC 99 top award for employee communication.
. Lead negotiator for union contracts, addressing compensation, benefits,
and productivity issues saving $3 million over 5 years and increased
efficiencies by allowing more flexibility in staffing.
. Trained all management on union avoidance techniques.
. Implemented leadership development including; legal employment
practices, managing employee time off, employee relations for managers,
documenting the legal record, and performance management.
. Successfully represented Summa in arbitrations, OCRC charges (100% win
rate), unemployment hearings, and Department of Labor reviews.
System Director Employee & Labor Relations (2002 to 2005)
Lead a proactive employee and labor relations department with a staff of 4.
. Increased internal customer satisfaction 65% by being more responsive,
more visible, and understanding the business needs of the customer.
. Successfully defeated union organizing campaign in Protective Services
Department and increased employee engagement scores from the 20th
percentile to the 75th.
. Wrote system-wide Human Resources policies.
KENT STATE UNIVERSITY 2006 to present
Adjunct Professor
Teach Human Resource Management and Integrated Business courses through the
MBA program and undergraduate School of Business.
COMMUNITY HEALTH PARTNERS, Lorain, Ohio 1999 to 2001
Regional healthcare system with 253 beds and 2,100 employees in 12
locations.
Director of Human Resources
Managed fully integrated Human Resources Department serving across multiple
facilities.
. Decreased nursing vacancy rate 55% in a tight labor market by
implementing a variety of marketing techniques and creating an
applicant friendly hiring process.
. Reduced employee turnover 50% by instituting numerous retention
programs and focusing on the work environment created by the individual
manager.
. Reduced time to hire an individual 80% by streamlining the hiring
process.
. Designed compensation programs, including merit, step-in-grade, and
incentive programs, creating market competitiveness and internal
equity.
. Oversaw implementation of a new Human Resource Information System,
HRIS.
. Facilitated hospital operations during two nursing strikes, including
staffing, security, public and employee communications, and supplies.
ERIE COUNTY COMMISSIONERS, Sandusky, Ohio 1997 to 1999
1,100 employees providing a wide range of public service.
Director of Human Resources
Oversaw the human resource functions serving all county employees.
Administered the contracts of 10 bargaining units.
Director of Human Resources...Continued
. Created a new employee health insurance plan which reduced costs over
$500,000.
. Developed and implemented compensation plan for all county employees.
. Implemented a new Human Resource Information System, HRIS.
. Participated in 10 negotiation sessions including Interest Based
Bargaining.
OTTAWA COUNTY NURSING HOME, Oak Harbor, Ohio 1994 to 1997
230 employee long-term care facility consisting of two bargaining units.
Director of Human Resources: Responsible for all HR functions.
U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTER FOR HUMAN RESOURCES, Washingtion D.C. 1992 to 1994
125,000 employee government agency.
Benefits Officer/Personnel Manager
Responsible for all of employee benefits.
EDUCATION
MS, Industrial/Organizational Psychology
University of Baltimore, Baltimore, MD
BS, Psychology
Bowing Green State University, Bowling Green, OH