Shafraz Shah
Richmond Hill, NY 11418
************@*****.***
Objective
To secure a position within your company that will allow me to fully utilize my communication, organizational, and problem solving skills and also acquire new abilities
EDUCATION
Stewartville Secondary School Guyana, South America
High School Diploma July 1997
EMPLOYMENT EXPERIENCE
First Reaction Inc NY, New York
Brand Ambassador (Verizon Wireless) March 2015- Present
• Focuses on achieving and exceeding individual and vendor line sales goals.
• Maintain a consistent high level of customer service by developing excellent customer relationships.
• Increase Verizon sales by developing new and existing clients through clientele.
• Proactively generate and share ideas with Selling Manager on ways to develop the vendor line as well as our own business opportunities and maximize sales to achieve or exceed sales goals
Gafson Industries Limited Guyana, South America
Warehouse Supervisor June 2013- January 2015
• Accomplished warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Met warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.
• Met warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Moved inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments.
• Maintained inventory by conducting monthly physical counts; reconciling variances; inputting data.
Gafson Industries Limited Guyana, South America
Stock Audit Supervisor January 2001- June 2013
• Supported and ensures execution of all incoming and outgoing shipment and processing procedures to floor-ready standards
• Oversees and executes markdowns in a timely and accurate manner. Audited markdowns to ensure accuracy.
• Tracked productivity and ensures team meets merchandise handling standards
• Provided feedback to manager regarding merchandise handling concerns
• Provided monthly evaluation reports
TECHNICAL SKILLS
• Proficient with Microsoft Office Word, Microsoft PowerPoint, Microsoft Access, Microsoft Excel, Adobe Acrobat.
CERTIFICATES
• Fire Fighting basic health safety and life saving techniques.
• Fire Safety Seminar.