Customer Service Sales
Resume:
RODOLFO ALONSO
*** **** **** ***** *******, FL **12 # Home: 305-***-**** # Cell Phone: 786-
*******@*********.***
OBJECTIVE
A highly professional Board Certified Optician with
huge experience in providing appropriate optical
care for patients, working from the prescriptions
provided by optometrists and ophthalmic medical
practitioners; working closely with patients once
their visions have been tested, to dispense and fit
spectacles and other optical aids.
WORK EXPERIENCE
Contact Optical Hialeah, FL ( 2013- Apr 2015 )
Board Certified Optician.
Handle customer service issue and ensure customer
Satisfaction
Assisting the needs of the Optometrist
optimizepatient care
Responsible for sales numbers and reaching company
goals
Fitting, dispensing of eyewear and contacts
Apply product knowledge to identify and and fulfill
clients"need
Lenscrafter, Hialeah, FL (2006- Nov. 2013)
Board Certified Optician
Handle customer service issue and ensure customer
satisfaction
Assisting the needs of the Optometrist to optimize
patient care
Responsible for sales numbers and reaching company
goals
Fitting, dispensing of eyewear and contacts
Apply product knowledge to identify and fulfill
clients' need
Kontact Optical, Hialeah, FL (1978-2007)
Board Certified Optician/Owner
Responsible for sales numbers and reaching company
goals
Ensure aged/receivables were balanced
Assisted the needs of the Optometrist to optimize
patient care
Met with contact lens reps to maintain knowledge of
various soft spherical, toric multifocal contact
lenses, and Ortho-K contacts
Trained patients on proper insertion and removal
techniques
Follow-up on contact lens patients after training
Manage inventory and order necessary supplies
Fitting, dispensing of eyewear and contacts
Take care of insurance and customer balances
Hire, Train, monitor, evaluate, and retrain
employees
Create staff schedules
Manage the display in-store
Sight & Style, New York, NY (1968-1978)
Board Certified Optician/ Lab Finishing
Handle customer service issue and ensure customer
satisfaction
Cut glass for frames.
Fitting, dispensing of eyewear and contacts
RODOLFO ALONSO
411 West 40th Place Hialeah, FL 3012 # Home:
305-***-**** # Cell
E-mail *******@*********.*** - 786-***-****
EDUCATION
Board Certified Optician - Brooklyn Community
College
REFERENCE
Furnish upon request
Contact this candidate