Customer Service Human Resources

JESSICA ACRES

STRONG LEADER WITH EXCEPTIONAL CUSTOMER SERVICE

SKILLS.

Jessica M. Acres

**** **** ****** **** *******, AZ 85053 602-***-**** acpo2p@r.postjobfree.com

Experience

StereoLoveEntertainment/Independent Promotions

December 2010-Current Nightclubs/Events in Phoenix

Plan, market and execute both nightly and one-time events.

Nightly Hostess catering to VIP/Parties.

Strong emphasis on social media marketing (i.e. Facebook, Twitter, etc.)

Hired by nightclub owners/promoters to market and increase event attendance.

Currently host a weekly Friday night at PHX Nightclub in Downtown Phoenix.

Events I host bring any where from 400-1,000+ people.

Marketing/Advertising Director, Head of Promotions

February 2009-November 2010 Q Lounge/Bobby Qs Phoenix

Marketing & Promotions including social media/website/In House promotions.

Increased bar sales by over 50% in the first y ear.

Self-trained to take over the promotions department.

Planning and execution of catering events (20-300 people).

Advanced in Word, Excel, Outlook & CMS website.

Office Assistant/Advertising

February 2008-January 2009 ASJ Insurance & Financial Services, Inc. Phoenix

Create insurance quotes for potential customers.

Handling customer policy questions, claims & pay ments.

Basic office duties- answer phones, send faxes, create documents and maintain files.

Manage mailing lists and small local advertisements.

Knowledge and use of ACT!

Office Assistant/Trainer

December 2006-January 2008 Vector, Phoenix

Qualify ing job applicants for open positions.

Manage advertisements for open positions.

Training of all division office assistants.

Basic office duties.

Trainer/Human Resources

October 2003-September 2006 Precision Research Inc., Phoenix

Conduct hiring & training for all applicants.

Work in human resources department filling paperwork for new hires.

Supervision work & Quality Control.

Education

Glendale Community College, Glendale

Spring of 2006-Spring 2009

Global Business Associates/Minor in Marketing- In Progress

Interests

I absolutely love to travel. Have had the opportunity to visit many wonderful places in my short life and

experience many great things in my travels. Hope to travel the world one day .

References

Cecilia Robles Friend 10 y ears 623-***-****

Yesenia Vela Former Co-Worker/Friend 8 y ears 623-***-****

Monique Lopez Former Co-Worker/Friend 3 y ears 480-***-****

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