Power Developer

RANDON BATES

B

HELP DESK SYSTEM DEVELOPER PROGRAMMER HARDWARE DEVELOPER TECHNICIAN

SUMMARY OF QUALIFICATIONS

● KNOWLEDGE OF THE ENTIRE SYSTEMS DEVELOPMENT LIFECYCLE (SDLC) SPECIALIZING IN THE DESIGN AND IMPLEMENTATION PHASES.

● WEBSITE DESIGN AND DEVELOPMENT UTILIZING OBJECT ORIENTED PROGRAMMING (OOP) IN A VISUAL STUDIO ENVIRONMENT.

● EXPERIENCE CREATING FUNCTIONAL AND NON-FUNCTIONAL PROJECT REQUIREMENTS UTILIZING FLOW CHARTS, GRAPH CHARTS, WIRE FRAMES AND

USE CASES.

● EXPERIENCE IN A VIRTUAL ENVIRONMENT TROUBLESHOOTING COMPUTER HARDWARE AND SOFTWARE – REMOTE AND DESKTOP SUPPORT.

● ADVANCED IN THE MICROSOFT OFFICE SUITE USING WORD, EXCEL, POWERPOINT AND ACCESS.

● EXCELLENT COMMUNICATION SKILLS WITH THE ABILITY TO EXPLAIN TECHNICAL INFORMATION TO ALL LEVELS.

TECHNICAL SKILLS

PROGRAMMING: C, C++, C#.NET, JAVA, JAVASCRIPT, VISUAL BASIC, HTML, VISUAL STUDIO, OBJECT ORIENTED (OOP)

OPERATING SYSTEMS: WINDOWS XP, VISTA, 7, UNIX

SOFTWARE: MICROSOFT OFFICE (WORD, EXCEL, POWERPOINT, ACCESS), ADOBE (PHOTOSHOP, ILLUSTRATOR, PREMIERE PRO, AFTER EFFECTS) 3D

STUDIO MAX, MACROMEDIA DIRECTOR, FLASH, VISUAL BASIC, DREAMWEAVER, SHOCKWAVE, AND CORELDRAW.

HARDWARE: CISCO ROUTERS, CISCO SWITCHES

NETWORKING: LAN, WAN, VLAN, TCP/IP, SS7 PROTOCOL STACK, ETHERNET

EDUCATION

ASSOCIATES OF SCIENCE, COMPUTER INFORMATION SCIENCE - PROGRAMMING

EVEREST UNIVERSITY GRADUATING CLASS OF APRIL 2015

RELEVANT CLASSES:

● PROGRAMMING LANGUAGES

● PROGRAMMING TECHNIQUES

● PRINCIPALS OF COMPUTATION

● NETWORKED LIFE

● TECHNOLOGY AND POLICY

PROFESSIONAL EXPERIENCE

******@**********.*** 3/10/15 - PRESENT

● ANSWERS TECHNICAL QUESTIONS ABOUT TECHNOLOGY LIKE PHONES, TELEVISIONS, AND COMPUTERS.

● PROVIDES LIVE CHAT AND REMOTE SERVICES.

● TRIAGE EXPERT WHICH SOLVES ISSUES IN A 24-HOUR PERIOD.

● PROVIDES HELP AND ADVICE FOR OTHER EXPERTS IN THE IT FIELD.

SHERWOOD FOOD DISTRIBUTORS MAPLE, OH 12/2012 - 5/2013

SELECTION OPERATOR / LOADER

MOVE FREIGHT, STOCK, OR OTHER MATERIALS TO AND FROM STORAGE OR PRODUCTION AREAS, LOADING DOCKS, DELIVERY VEHICLES, SHIPS, OR

CONTAINERS, BY HAND OR USING TRUCKS, TRACTORS, OR OTHER EQUIPMENT.

SORT CARGO BEFORE LOADING AND UNLOADING.

ATTACH IDENTIFYING TAGS TO CONTAINERS OR MARK THEM WITH IDENTIFYING INFORMATION.

READ WORK ORDERS OR RECEIVE ORAL INSTRUCTIONS TO DETERMINE WORK ASSIGNMENTS OR MATERIAL OR EQUIPMENT NEEDS.

STACK CARGO IN LOCATIONS SUCH AS TRANSIT SHEDS OR IN HOLDS OF SHIPS AS DIRECTED, USING PALLETS OR CARGO BOARDS.

RECORD NUMBERS OF UNITS HANDLED OR MOVED, USING DAILY PRODUCTION SHEETS OR WORK TICKETS.

MAINTAIN EQUIPMENT STORAGE AREAS TO ENSURE THAT INVENTORY IS PROTECTED

LABOR READY CLEVELAND, OH 08/2008 - 09/2011

FACTORY GENERAL LABOR (TEMP AGENCY)

● SET UP AND OPERATE MACHINES SUCH AS LATHES, DRILL PRESSES, PUNCH PRESSES TO FABRICATE

● INSPECT PRODUCTS TO VERIFY CONFORMANCE TO SPECIFICATIONS

● CUT, SHAPE, AND FORM METAL PARTS, USING LATHES, POWER SAWS, SNIPS, POWER BRAKES AND SHEARS, FILES, AND MALLETS.

● RECORD SPECIFICATIONS, PRODUCTION OPERATIONS FOR OPERATING STANDARDS AND PROCEDURES

● SET UP AND OPERATE MACHINES SUCH AS LATHES, DRILL PRESSES, PUNCH PRESSES, OR BANDSAWS TO FABRICATE PROTOTYPES OR MODELS.

● INSPECT AND TEST PRODUCTS TO VERIFY CONFORMANCE TO SPECIFICATIONS, USING PRECISION MEASURING INSTRUMENTS OR CIRCUIT TESTERS.

● CUT, SHAPE, AND FORM METAL PARTS, USING LATHES, POWER SAWS, SNIPS, POWER BRAKES AND SHEARS, FILES, AND MALLETS.

● LAY OUT AND MARK REFERENCE POINTS AND DIMENSIONS ON MATERIALS, USING MEASURING INSTRUMENTS AND DRAWING OR SCRIBING TOOLS.

● DRILL, COUNTERSINK, AND REAM HOLES IN PARTS AND ASSEMBLIES FOR BOLTS, SCREWS, AND OTHER FASTENERS, USING POWER TOOLS.

● GRIND, FILE, AND SAND PARTS TO FINISHED DIMENSIONS.

● RECORD SPECIFICATIONS, PRODUCTION OPERATIONS, AND FINAL DIMENSIONS OF MODELS FOR USE IN ESTABLISHING OPERATING STANDARDS AND

PROCEDURES

●

CLEVELAND SPORTS SERVICE CLEVELAND, OH 10/2009 - 2/2010

STAND ATTENDANT / CASHIER

RECEIVE PAYMENT BY CASH, CHECK, CREDIT CARDS, VOUCHERS, OR AUTOMATIC DEBITS.

ISSUE RECEIPTS, REFUNDS, CREDITS, OR CHANGE DUE TO CUSTOMERS.

ASSIST CUSTOMERS BY PROVIDING INFORMATION AND RESOLVING THEIR COMPLAINTS.

ESTABLISH OR IDENTIFY PRICES OF GOODS, SERVICES OR ADMISSION, AND TABULATE BILLS USING CALCULATORS, CASH REGISTERS, OR OPTICAL PRICE

SCANNERS.

GREET CUSTOMERS ENTERING ESTABLISHMENTS.

ANSWER CUSTOMERS' QUESTIONS, AND PROVIDE INFORMATION ON PROCEDURES OR POLICIES.

SELL TICKETS AND OTHER ITEMS TO CUSTOMERS.

PROCESS MERCHANDISE RETURNS AND EXCHANGES.

MAINTAIN CLEAN AND ORDERLY CHECKOUT AREAS AND COMPLETE OTHER GENERAL CLEANING DUTIES, SUCH AS MOPPING FLOORS AND EMPTYING

TRASH CANS.

STOCK SHELVES, AND MARK PRICES ON SHELVES AND ITEMS

MCDONALD’S CLEVELAND, OH 2/ 1998- 8/2002

CASHIER

● TRAINED AND MENTOR NEW HIRES

● RECEIVE PAYMENT BY CASH, CHECK, CREDIT CARDS,

● ISSUE RECEIPTS, REFUNDS, CREDITS, OR CHANGE DUE TO CUSTOMERS.

● ASSIST CUSTOMERS BY PROVIDING INFORMATION AND RESOLVING THEIR COMPLAINTS.

● GREET CUSTOMERS ENTERING ESTABLISHMENTS.

● PROCESS MERCHANDISE RETURNS AND EXCHANGES.

● MAINTAIN CLEAN AND ORDERLY CHECKOUT AREAS AND COMPLETE OTHER GENERAL CLEANING DUTIES, SUCH AS MOPPING FLOORS AND EMPTYING

TRASH CANS.

● STOCK SHELVES, AND MARK PRICES ON SHELVES AND ITEMS

● VERIFY THAT PREPARED FOOD MEETS REQUIREMENTS FOR QUALITY AND QUANTITY.

● COOK AND PACKAGE BATCHES OF FOOD

● VERIFY THAT PREPARED FOOD MEETS REQUIREMENTS FOR QUALITY AND QUANTITY.

● COOK AND PACKAGE BATCHES OF FOOD

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