Information Technology Computer
Resume:
Carl Johnson
Street
Baltimore, MD
*1230
***********@*******.***
OBJECTIVE
To obtain a position in Information Technology.
SKILLS SUMMARY
• Extensive experience with computer systems:
o Upgrading
o Maintaining
o Repairing
o Troubleshooting
o Software and hardware technologies
• Eight years of experience with all MS Windows-based platforms and applications
• Good leadership skills and a great team player
• Expert installation and replacement of PC hardware components
• Excellent organization and document skills
EDUCATION
ITT Technical Institute - Owings Mills, MD Graduation: 12/2011
Associate Degree of Applied Science in Visual Communications
Cumulative GPA 3.51
Honors Student
Dean’s List Student
CERTIFICATIONS
W3Schools
HTML Certification
2014
WORK EXPERIENCE
Mercy Medical Center
Service Technician 07/2013 – Precent
o heavy-duty floor care machines,
o mop,
o hang curtains,
o move furniture, etc.
Cara Sue Richard Painting With Threads 09/2014 – Present
Notable Photography 06/2013 – Present
Shop Storms 02/2013 – Present
Webmaster/ Director – contract
o Meet clients or account managers to discuss the business objectives and requirements of the job.
o Interpret the client's business needs and developing a concept to suit their purpose.
o Keep abreast of emerging technologies in new media, particularly design programs such as
InDesign, FreeHand, Illustrator, Photoshop, 3ds Max, Acrobat, Dreamweaver and Flash.
o Develop interactive design.
o Work on layouts and artworking pages ready for print.
o Maintain websites for clients and businesses.
o Ensure the web servers; hardware and software are operating accurately.
o Design websites.
o Generate and revise web pages.
o Examine and analyze site traffic.
o Utilize scripting languages such as Javascript.
o Serve as the server administrator.
o Regulate and manage access rights of different users on website.
o Create and modify appearance and setting of site.
o Lay out content on web pages.
o Decide what kind of computer will hold a web site's information.
o Test websites to see if there are any parts that are difficult to use.
o Fix links that don't work and pictures that aren't appearing properly.
o Decide how site's content will be delivered to the Internet.
o Keep files small so sites load faster.
o Test different browsers and ensure people with different computers can access a website.
o Provide technical assistance and support for incoming queries and issues related to computer systems,
software, and hardware.
o Respond to queries either in person or over the phone.
o Write training manuals.
o Train computer users.
o Respond to email messages for customers seeking help.
o Ask questions to determine nature of problem.
o Walk customer through problem-solving process.
o Install, modify, and repair computer hardware and software.
o Clean up computers.
Contact this candidate