Nurse Customer Service
Resume:
Carleton Jerome Beatty
Raytown, Mo. 64138
Home 816-***-**** Cell 913-***-****
Email: *******@*****.***
WORK EXPERIENCE
OBJECTIVE: Seeking an opportunity within the Kansas City Missouri area
within a health care organization to utilize my vast managerial experience
and leadership skills as demonstrated over the last 25 years as member of
the United States Navy, Police Department and Nursing profession, as a
Licensed Missouri Nursing Home Administrator.
Riverside Nursing and Rehab Center
11-05-15 thru Current
4700 Cliffview Drive
Riverside Missouri
QA NURSE Floor nurse
Swope ridge Geriatric Center
02/17/2014-Current
5900 Swope Parkway
Kansas City, Mo. 64130
Director of Operations
Report to Administrator/CEO on facility overall operations. Collaborate
with Director of Nursing
On staffing issues, and investigations. Teach customer service, dignity,
and infection control techniques to all staff. Assist with state survey POC
and year round survey readiness. Responsible for 160 staff TB infection
control. Assist with developing Marketing plan for improvement of census
and community awareness. Responsible for building in the absence of
CEO/Administrator. Met with residents and family members that have
complaints.
Lees summit Health Care
08/27/2013-02/14/2014
1501 SW 3rd Street
Lees Summit MO
Charge Nurse LPN
Direct patient care, licensed charge nurse duties, wound care ensure
physician orders are transcribed and carried out correctly. Supervise
support staff. Collaborate with and report to ADON and DON and
Administrator
Hidden Lake Care Center 04/05/2013-
8/15/2013
Administrator In Training (AIT) Administrator Rae Letterman
5130 Woodson Road
Raytown Missouri 64133
Assist and analysis of all duties of Administrator of Medicare and Medicaid
certified 120 bed, 50 bed RCF and 10 building independent living Daily
operations.
Training in all areas, payroll for 120 staff, P&L reporting to owners and
share- holders of Midwest Geriatrics group.
Participate in training for Multiple Facilities to go live with Electronic
Medical records charting.
Participated in re-designing unit within facility into rehab to home R2H
budgetary items, ordering equipment and working with and scheduling
contractors for project deadline dates.
Work with Marketing director an Admissions Director to create plans to
increase census in skilled rehab to home, RCF, and independent living.
Completed required hours with Licensed Missouri Nursing Home Administrator
to prepare for State and Federal Administrators Exams. Passed Federal Exam
July 10, 2013
Currently working Friday, Saturdays, and Sundays 7pm-7am as charge nurse.
Resident Care Coordinator (ADON) 8/31/2012-04-04-
2013
Shangri-La Rehab and living Center
Administrator: Gina Hodges
930 NE Duncan
Blue Springs Missouri 64051
Duties include, with Director of Nursing, responsible to Administrator and
Director of Nursing for the over all daily operations of the facility.
Assist with hiring nursing staff, and any progressive discipline of Nurses
and C.N.A.'s. Schedule staffing of Certified Nurse Aides. Duties also
include, responsibility for the provision of all resident care. Maintain
State survey readiness with resident care and documentation reporting
directly to Director of Nursing and the Administrator.
Administrator in Training
6/18/12- 8827/2012
Carmel Hill Rehab Center
Administrator: Dianne Williamson
810 Walnut
Independence Missouri 64050
Duties consisted of shadowing nursing home Administrator learning duties.
Working with 1 million dollar monthly budget, monthly P&L, interview, hire
and staff discipline. Work in all departments to understand daily
operations of long term care facility. Problem solving with and for the
residents, and their families. Staffing the facility with employees and
understanding their roles while maintaining a state of survey readiness at
all times.
Work Experience Continued;
Wound Care W.C.C Certified 2010 04/17/10 -
06/15/2012
Hidden Lake Care Center
Administrator: Rae Letterman
5130 Woodson Road
Raytown, MO 64133
Duties consist of wound care, wound care documentation and patient staff
teaching.
Work directly with Accelecare Dr Michael Nagel weekly rounding with the
wound physician and carrying out the physician's orders within the 2
campuses of the facility to provide wound care for the facilities
residents. Direct dialogue with physicians regarding patient's care, care
plans and medications, sometimes under life emergency situations.
ADON/LPN
10/22/2009-04/1/2010
Cedar Valley Health Center
6124 Raytown Road Raytown, Road 64133
Administrative duties assist the director of nursing regarding all state
and federal regulations of the facility and staff. Audit medication and
treatment records daily. Pre employment drug screening of all potential
applicants. Served as facility wound nurse, Infection control nurse,
Staffing coordinator, Monitoring of employees attendance and review
employee performance evaluations. Answer to administrator and director of
nursing. Review potential candidates for perspective resident admission.
Ensure overall safety and quality of life for residents. Investigate
resident and employee accidents. Staff training involving quality of life,
abuse, and proper procedures and techniques regarding nursing care and
mechanical lift use. Support the nursing staff and charge nurses by
assisting with admissions and filling in during absences and call ins. Any
other duties that need to be done.
Director of Admissions/Charge Nurse
06/08- 10/15/-2009
Blue River Rehabilitation Center
10425 Chestnut Kansas City, Mo 64137
Admit long term and short term patients to facility
Investigate insurance and payer sources via Medicare/Medicaid ESIN VCPI CMS
system
Enter residents into agreement for continuous payment
Ensure contracts pertaining to facility are signed
Charge nurse all units and all shifts
Supervise support staff
CPR instructor
Evening Shift Nursing Supervisor /Charge Nurse 06/06 -
06/08
Highland Nursing and Rehabilitation Center
904 E 68th St. Kansas City, Mo. 64129
1. Third Floor Skilled Nursing
2. Fourth Floor Psychiatric Unit Nurse
3. Second Floor Alzheimer's Unit Nurse
4. Responsible for the direct skilled nursing patient care of 40-50
residents per floor
5. Supervise support staff of 4-5 nursing assistant's and a medication
technician
Summary: Ensure all long term residential care patient needs are met on a
daily, basis Management/ discipline and training of employees; problem
solving while floating between floors; working in similar conditions in the
psychiatric unit and the Alzheimer's unit. Administration of medications,
I.V. therapy certification and C.P.R. certifications, Missouri licensed
practical Nurse -2008. My personnel record reflects perfect attendance.
Direct dialogue with physicians regarding patient's care, care plans and
medications, sometimes under life emergency situations.
Kansas City Kansas United School District 500
Kansas City, Kansas. Public Schools U.S.D. 500
625 Minnesota Avenue K.C.K. 66112
Third Grade Classroom Teacher 08/05 - 06/06
1. Responsible for all areas of curriculum of the Kansas City Kansas
Public Schools
2. English Language Learner (E.L.L.)
3. Design and develop diverse learning curriculum to meet the unique
needs of Urban Core students
4. Direct instruction of 29 students
5. Prepare students for the fourth grade
Adjunct Teacher
05/2003 - 6/2005
1. Responsible for all areas of curriculum for Grades K-3
2. Reading First Grant
Summary: Work directly under "Reading First" Grant for the school district
- responsible for assessing 850 students assessing students in the areas of
reading fluency and reading comprehension. Provide data to director. Design
lessons for at students identified as "at risk." Provide one to one and
small group direct intensive instruction at the student's deficiecient area
and complete with on going assessments and modifying lessons according to
students growth.
Sergeant - Campus Police Department 02/99 - 08/03
1. Project Coordinator of the KCK U.S.D. 500 campus police program
2. Design and Develop project development reports
3. Summary: Demonstrated excellent organizational skills and sense of
urgency as acting commander in the absence of the head commander.
Instrumental in training officers in emergency management procedures,
mobile patrol taking police reports and making arrests, court
testimony of arrests, all accompanying general duties of a Law
Enforcement Officer/Supervisor and Sergeant, often times functioning
in the capacity of acting director of Campus Police.
Police Officer 07/94 - 01/99
Kansas City, Kansas Police Department
701 N 7th St. K. C. K. 66101
1. Mobile patrol all shifts
2. Motorcycle unit
3. Enforce State/City traffic laws
4. Responsible for supervision of 10-15 Police Officers as acting
Sergeant
Summary: Demonstrated effective long- term problem solving skills, by
working with the crisis intervention program, which was a successful
project. Have developed and fine- tuned the ability to quickly learn
procedures and methods within a high- pressure environment. Working with
the community and being a detailed - oriented person has given me the
opportunity to sharpen my skills to identify problems, diagnose causes and
determine corrective actions at the front end level either in a managerial
capacity or subordinate position.
Police Officer (rural area/township) 03/92 - 06/94
Bonner Springs, Police Department
112 E.2nd St. Bonner Springs, Ks.66012
1. Responsible for assisting the public in emergency and crisis
situations
2. Enforcement of State, City, and Traffic laws.
3. All aspects of patrol officer duties on all shifts.
4. Investigations
5. Emergency response with Fire and Ambulance emergency calls.
6. Respond for animal control calls after the hours of 4:30 P.M.
SPECIAL TRAINING & CERTIFICATION
1. LICENSED MISSOURI NURSING HOME ADMINISTRATOR AUGUST 2013
2. MISSOURI LISENSED PRACTICAL NURSE
3. MISSOURI I.V. THERAPY CERTIFICATION
4. C.P.R. FIRST AID INSTRUCTOR AMERICAN RED CROSS SINCE 2003 AND CURRENT
5. F.E.M.A. EMERGENCY MANAGEMENT INSTITUTE
6. NATIONAL INCIDENT MANAGEMENT SYSYEMS
7. EMERGENCY INCIDENT MANAGEMENT
8. OSHA SAFETY TRAINING
9. NARCO FIELD DRUG TESTING
10. KANSAS HIGHWAY PATROL FIELD SOBRIETY AND DRUG RECOGNITION
11. INCIDENT BASED REPORT WRITING
12. ONGOING POLICE TRAINING AND ACCREDITATION STANDARDS
13. UNIFIED COMMAND SYSTEM TRAINER
14. GARRETT METAL DETECTORS
EDUCATIONAL BACKROUND
1. Washington High School Graduate class of 1979
2. KCK Area Technical School: 1990-1991 L.P.N. Graduate
3. Friends University: Graduate class of 2000 Bachelors of Science
Criminal Justice
4. Friends University: Graduate class of 2002 Masters of Science Business
Management
5. Pittsburg State University Graduate class of 2005 Master of Arts
Elementary Education
6. Licensed-Teacher 2011, 2012.2013 K-9th grades
7. Area Vocational Technical School Licensed Practical Nurse 1991-CURRENT
8. Health care Administrators certification Keller-DeVry 2009
9. National Wound Care Certification W.C.C.
10. Accelecare Wound Care Professionals Advanced wound care training
11. Completing PhD Health Care Administrators Specialization Capella
University
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