Active Directory Office
Resume:
Phillip Aiken
*** ****** ****, ***********, ***** 75137
*******@************.***
Skills
Cisco Routing and switch Trouble Shooting and Problem
configuration solving
Microsoft Office Teaching
Open Office I IS and Apache
Excellent verbal and wri t ten skills Firewall configuration
Windows NT, XP and 7 Network design
Windows Server NT, 2003, 2008 Vi rtual Box
A dministration Active Directory
VMware ESXi
Adobe Photoshop and InDesign
Experience
Trintech April 2014 to
P resent
Cloud Administrator
Work with a small team that manages 80+ servers in two windows domains to
allow the company to deliver a cloud software solution.
Main point on DNS issues across domains
Main point for WhatsUp Gold monitoring set up, trouble shooting and ongoing
configuration
Installation and initial configuration and customization of the application in
various environments
Basic SQL trouble shooting and querying
Trouble shooting web applications on I IS, tomcat and jboss.
Eddie Deen & Co. February 2001 to March
2014
D i rector of I T/Network Administrator
Installed and administered Apache and I IS servers, hmail server, company
I M, and websites based on word press.
Managed workstation operating systems to include the troubleshooting and
installation of upgrades, patches, and security files.
Performed workstation maintenance to include troubleshooting hardware failure,
resolving workstation issues and problems, and replacing workstation components.
Set up and administered Windows 2003 \2012 Active Directory Domain across
multiple locations
Provided data network support to users by troubleshooting network issues, isolating
problems with network components, performing setup and maintenance, and
provided cable installation as needed.
Configured and maintained Cisco routers and Switches
Configured firewalls for corporate and public networks
Designed, setup and managed all LAN and WAN environments including
research, acquisition and configuration of all server and network hardware.
Setup and managed Microsoft VPN services
Stream international July 1998 to
October 2000
Tier I I tech (lead)/Contract Trainer
Handled elevated tickets to insure satisfactory resolution
Coached calls to improve current call execution and to improve t raining
Trained new associates for the call floor
Worked with a remedy ticketing system
Managed call queues
Education
Devry University, Irving, Texas
Bachelor of Science Network and Communications Management
T his is a current endeavor
Dean’s List 3.44 GPA
Example Projects
Point to Point Solution
Goals
• Research technologies that can Replace current, out of date, point to point T1
• Interview vendors to find provider that can meet the needs of the project
• Bring cost in at or near current solution cost
R esults
• Decided on a bonded T1 MPLS solution. This technology provides the bonus of
additional flexibility to add other locations to network
• Found a vendor that meets the needs of the project
• Tripled bandwidth with a marginal 6% increases in costs
Public Wi-Fi
Goals
• Create a public Wi-Fi network that is separate from the office network but
use the same internet connection for clients in event rooms.
• Make the public Wi-Fi uniformly accessed throughout the building
• Keep costs down
Results
• Used 5 cost effective standard Linksys WRT54G wireless routers
• Flashed routers with 3rd party tomato firmware so that they support WDS to
make a uniform distribution of signal
• Setup a vlan on core switch to provide access to the internet and separation
from the office network.
Contact this candidate