Tony Stewart
*.**********@*****.***
PO Box *****3
Atlanta, GA 31150
Objective: To obtain a position within a profitable Fortune 500 company
where my knowledge and experience can be utilized, as well as allow me to
achieve additional knowledge within the business.
Employment:
Quintiles/ Insight Global
Lab Clinical Data Manager
Atlanta, GA
2014- Present
. Serve as Data Team Lead for global drug studies serving as a leader
for all Data Management tasks
. Create, document and perform comprehensive QC procedures with peer-
review, weekly internal auditing and FDA oversight
. With minimal guidance, manage project timelines and quality issues,
also identify and justify out-of-scope Testing and/or Budget requests
. Provide input for negotiations with Global Data, Product & Project
Managers regarding data handling, specifications, milestones, and
overall responsibility and capability of delivery
. Identification of database set up and programming gaps, solving issues
to meet and exceed FDA & study sponsor/ client approval
. Create or peer review all Data Management documentation for every new
study during tenure
. Record and maintain all evidence of the data transmission process from
data file definitions creation to closure of study in order to meet
and exceed FDA approval
. Display multiple skills that effectively broker business and
interpersonal relationships and lead to positive outcomes and
successful business results
ZC Sterling/ QBE FIRST/ QBE
Corp. Property Tax Data Analyst
Atlanta, GA
2011- 2014
. Perform thorough review of data submitted by local agencies and
vendors nationwide, ensure received data meets quality requirements
and submit the data for database mapping with instructions for
corrections and updates
. Excel at writing advanced specifications for loan and jurisdiction
database conversion maps that require additional expertise
. Resolve client and jurisdiction issues that could not be resolved by
prior personnel, escalating issues appropriately and only when needed
. Increase operational capacity of company database by greater than 12%
annually
. Personally responsible for more than 300,000 tax escrow payments of
client and private homeowner loans, totaling payments of more than
$800M annually
. Utilize communication and analytical ability at a level to easily
interact with technical and business team resources as well as
department Directors
AT&T / Sun Technologies
DBA/ Life Cycle Management/ Contract Revenue Compliance
Atlanta, GA
2009 - 2011
. Query all business contract warehousing locations interpreting all
terms, conditions, options and addendums included
. Locate impacted circuits and lines of service across all service types
including Legacy S, B and T products with respective billing systems
. Ensure the accuracy of corporate monthly billing averaging $1.13M in
recovered billing annually
. One of three members of a national pilot team developed to assist with
the documentation of operational requirements and methods with hard
nationwide rollout dates
Sprint/ Nextel
Corporate Contract Pricing Analyst/ Complex Billing Systems
Atlanta, GA
2006 - 2009
. Locate, document and correct more than $3M in pricing errors
annually, effectively reducing the amount of "on- hand" cash needed to
maintain daily operations
. Assist with an unified billing platform conversion with regards to the
end user experience
. Prepare custom solutions on demand using various macros, queries and
tools presenting multiple versions of pivot tables and department
specific dashboards to be shared globally
. Create SQL queries using company/ industry approved tools to address,
update or report large datasets
. Implement needed processes and programs with Sr. Reg. VP buy- in.
These ideas increased positive trending across key metrics and
visibility of opportunity for savings across multiple channels of
Account Management from the Contract Analyst perspective
GTEW/ Verizon Wireless
BSC Reporting Analyst/ AOC Coordinator/ Team Lead
Alpharetta, GA
1999 -2006
. Area Operations Center\ Business Support Channel South Reporting
Analyst, AOC Extranet Coordinator, Phone Lab Specialist, Support
Champion, Call Center Hotline Support, National Accounts Coordinator
. IEX reports, Crystal Reports, SQL\ Teradata Mining, Data Warehousing,
and User Interface development
. Develop and ensure SQL database integrity reporting directly to
Regional Directors.
. Produce Ad Hoc and canned reports daily for Management teams
nationwide with hard deadlines
. Participate in operational restructuring of National Strategic
Accounts organization, and the transitioning of "hot- cut" data
. Prepare detailed statistical reports using MS Office products and
other company approved tools to format the information for easy
viewing, distribution and sharing.
. Respond to customer inquiries via telephone, email, or paper
correspondence with two hour customer service level agreements
. Manage a team of 6 or more fellow employees to excel in all realms of
our business objectives. In addition, facilitate the training of new
hire employees with required timed results
. Responding to immediate escalated issues via telephone or email
. Develop, implement, and maintain company wide incentive programs from
"think tank" to quarterly audits producing results and influencing
future budgets of my department
. Assist fellow employees by serving as an information resource
regarding any and all company standard operating procedures, marketing
rollouts, and technical information nationwide
Skills:
DB Analyst, Reporting Analyst, Macros, VBA, SharePoint, MS Project,
Windows, MS Office Suite, Data Mining, Data Mapping, SAP, SAS, Business
Process Specialist, Technical Documentation, End- User Documentation, T-, R-
SQL, Business Objects