Management Project

EDUCATION: Certified Scrum Master; Scrum Alliance; Dallas, TX; June 2014

Master of Science in Computer Science; Texas Southern University;

Houston, TX; Dec. 2008

Bachelor of Science in Computer Science; Texas Southern University;

Houston, TX; Dec. 2006

SKILLS: Effective oral and written communication; Requirement Gathering, Data

Analysis, Application of Agile methodologies for software development

(e.g. Scrum, XP, Kanban - pair programming, continuous integration,

TDD, BDD, and refactoring); Systems Analysis, Project Management,

Application of SDLC, Software testing, Quality assurance, Business

Process Re-engineering, Data Profiling, Data Extraction,

Transformation and Load; Data Warehouse Design & Management;

Business Intelligence Design and Reporting.

KEY Agile and Waterfall Project Management

CAPABILITIES Creation and grooming User stories, acceptance criteria, Product

: backlogs, sprint backlog & bugs

Daily Standup

Sprint Planning

Sprint Retrospective

Sprint Review

Scrum of Scrum

Managing Burn-down/Burn-up charts

Business Requirements Analysis

Solution Assessment & Validation

Requirement management & Communication

Gap Analysis

Data Analysis

Data Profiling

Business Process Modeling

Source-to-Target Mapping

Data Attribution

Data Quality Analysis

Business Analysis Planning

Business Analysis Monitoring

Enterprise Analysis

Data Modeling-OLTP, Star Schema,

OLAP

Documentation - Functional, non-Functional

and Technical Requirements

JAD sessions

SOFTWARE: MS SQL Server 2012, MS Visual Studio 2012, MS Team Foundation Server

2012, JIRA, PL SQL, ManageEngine ServiceDesk Plus (Change Management

Systems and Helpdesk ticketing System) SAP BW, Oracle; MS SQL Server

2005; C++, HTML, PHP, ERWIN, MS Office Suite, SAP Net Weaver 7.1, BEx

Applications (Analyzer, Query Designer, Report Designer & Web

applications Designer), Crystal Reports, ASP.Net, SSRS, SSAS, SSIS,

Windows (95 to 2003 Server, XP, Vista, Windows 7 & 8) and UNIX.

HARDWARE: IBM MACROS AND COMPATIBLES, SUN RS6000, HP V CLUSTERS, DEC ALPHA,

TRU96, SUN E10K, TABLETS, WINDOWS PCs, MAC PCs, PRINTERS, SCANNERS,

COPIERS, LAPTOPS, NOTEBOOKS

WORK EXPERIENCE:

Business Systems Analyst/Scrum Master TGS-NOPEC - Geophysical Company

March 2014 - April 2015

Provided data management and analytical support for daily data analysis,

retrieval, statistical analysis and business intelligence reporting whiles

serving and coaching 3 different scrum teams by creating and grooming user

stories, product backlogs & sprint backlogs and facilitated daily standup,

sprint planning, sprint retrospective, sprint review and weekly scrum of

scrum meetings.

As a Certified Scrum Master:

. Drafted and groomed user stories with acceptance criteria and

detailed resource tasks and estimates using Team Foundation Server

(TFS)

. Coordinated with Product owner and ensured product backlogs ware ready

for each sprint

. Updated and monitored product backlogs, burn-down metrics, velocity

and task definition every sprint using Team Foundation Server (TFS)

. Removed barriers/impediments before and during sprinting

. Shielded and managed three (3) different scrum teams from external

interferences

. Promoted agile engineering practices such as pair programming,

continuous integration, TDD, BDD, and refactoring

. Coached team to understand the similarities and difference between the

agile processes such as Scrum, XP, and Kanban

. Managed and coordinated sprint reviews, sprint retrospectives, and

sprint planning for 3 scrum teams

. Facilitated daily scrum meetings and weekly scrum of scrum meetings

. Supported and performed agile values, principles, practices and

methodologies among 3 scrum team

. Reported and communicated to the product owner(s) and other stake

holders to address team progress, success and any impediments

throughout the project life cycle

. Resolved conflicts among team members and other dependent teams on our

projects

. Ensured that the team is fully functional and productive at all the

time

As a Business Analyst:

. Served as a liaison between clients and developers

. Gathered and analyzed data in support of business cases and propose

project enhancements

. Coordinated with other BA teams to plan/design new ways to increase

productivity among team members

. Prepared use cases, mockups' and prototypes for projects per

management request

. Performed necessary investigations, analysis, and evaluations to

determine project feasibility

. Prepared and presented routine project status reports to team members

and stakeholders

. Investigated and Resolved helpdesk tickets submitted via ManageEngine

ServiceDesk Plus using SQL Server Management Studio

. Wrote-up SDRs, Product Backlogs, and Bugs requests in TFS if helpdesk

tickets could not be resolve and needed software enhancement

. Coordinated releases and change management request(s) using

ManageEngine ServiceDesk Plus whenever new patch, hotfix or major

release is to be done

As interim QA:

. Assisted in regression testing for desktop and web portal applications

. Developed, documented and executed test plans based on review of

project specifications to ensure the quality delivery

. Tracked and retested defects to resolution using TFS for Test case

documentation

. Assisted in setting up test scenarios and test data in Test and Stage

environment to meet system plans and strategies for easy operational

testing

. Interfaced with software developers to ensure that software can be

tested against documented requirements.

. Worked with project managers and product owners to gather information

for requirements clarification, acceptance criteria and provides

estimates on regression efforts.

. Created and distributed daily/weekly status reports to update project

managers, stakeholders and product owners on current/future work and

issues found during test.

. Compiled and analyzed metrics on testing activities and provided clear

and concise status reports

Sr. Software Systems Analyst/Scrum Master HOUSTON-METRO

March 2009 - May 2013

Provided data management, analysis and business intelligence reporting on

daily fare collections, terminals status, servers' transmittals and

communication status. Served as a liaison between clients, stakeholders and

development team while I managed/coached 4 agile scrum teams located in TX,

MD, France, and India

As a Sr. Software Systems Analyst:

. Served as a liaison between clients and developers and spearheaded

project support team in the absence of project manager

. Generated and compiled reports based on end-user findings, completes

with probable causes and possible solutions to systems issues using MS

Access, Excel, Word and Toad Data modeler

. Gathered and analyzed data in support of business cases, propose

project enhancement, and systems requirements by creating process

models, specifications, flow charts and use cases based upon

conceptual user requirements to provide direction to developers by

following standard SDLC using MS Project, MS Visio, Erwin and Toad

Data Modeler

. Developed and utilized Standard Operating Procedure templates to

document and review business requirements, technical specification and

Test plans using MS Word, Excel, PowerPoint, Visio and excellent Test

Case Management methodology

. Provided daily data analysis/reports on all smartcard projects using

Crystal report, Business objects XI, Oracle SQL and MS Access

. Provided training to newly hired and existing point of sales personnel

on demand bases using MS PowerPoint, Excel and MS Visio

. Troubleshot, installed, configured and performance enhancement on all

3rd party software application reporting tools, web security portals,

point of sales equipments using C#, Toad (SQL), MS Access, XML, HTML,

PHP and BEA webLogic portal

. Participated in data/application migration and Disaster Recovery

Exercises on demand basis

. Performed different types of testing (Unit, Integration, Functional,

System, Stress, Performance, Usability, Acceptance, Regression, Beta

etc.) base on project requirements

. Assisted in creation of change management strategy and in creation of

actionable deliverables: - communications plan, sponsor roadmap,

coaching plan, training plan, and resistance management plan

As a Scrum Master:

. Facilitated the daily standup

. Helped the team maintain their burn-down chart using Team Foundation

Server (TFS)

. Planned, facilitated and managed sprint retrospectives, sprint reviews

and sprint planning sessions

. Shielded the team from interruptions from product owners and other

stakeholders during the sprint

. Created, maintained and groomed the product backlogs, user stories and

bugs using Team Foundation Server (TFS), SharePoint and MS SQL

Management Studio

. Removed impediments that affect the team through proper communication

and providing needed resources

. Discussed with the product owner and other stakeholders on more

technical user stories

. Encouraged collaboration between the Scrum team and product owner

PROJECTS:

. Texas Southern University - Office of Enrollment, Houston, TX:

March 2005 - December 2008

Business Systems Analysis, Data Modeling, Integration and Data

Migration from DB2 to Oracle

. Texas Southern University - Department of Computer Science, Houston,

TX: March 2003 - March 2005 Business Systems Analysis, Data

Modeling, ETL, Business Intelligence - ERWIN, Oracle and MS Access

. Texas A&M University - Department of Computer Science, College Station,

TX: Summer 2005

Composable Group Behaviors research

REFERENCE: Available upon request

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