Manager Sales

Sumit Bafna 301-***-****

EXPERIENCE SUMMARY:

Sumit has over 14 years of SAP experience working and over 9 years experience with Capgemini US LLC. Testing

practice. Sumit has worked on several projects with fortune 500 clients with progressive responsibilities. Over the

years he has worked in a wide range of SAP techno functional testing manager and test lead roles.

Sumit has a successful track record of leading large, complex and global SAP industry solutions. He has solid

understanding of SAP best practices in various SAP industry verticals and is known for cross pollination of ideas

across different industry sectors. Sumit has good greenfield implimentation experience with ECC, CRM or SAP

Mobile implementations. It was the greenfield implementation experiences that helped Sumit to be a effective QA

manager and trainer.

Sumit keeps delivery quality its high priority and effective leader in business development/pre-sales, practice building,

recruitment and people management with direct responsibility for compensation & employee retention. He is trusted

advisor to various executives in SAP arena and is widely recognized and respected by clients for his testing expertise

across all key areas of SAP implementation.

• Hands on SAP testing experience with various modules in R/3 4.6x, ECC, Net Weaver & Enterprise Portal,

SAP BW/BI.

• Experience in writing/enhancing of Test Plan, Test Strategy specifying the system’s inputs, outputs,

limitations, entry and exit criteria etc.

• Experience in identifying and escalating system or business issues and any concerns.

• Assisting with training effort of co-workers and helping with UAT related workshops.

• Manage Test Leads & UAT Leads in delivering test services to the program including test planning,

specification, development, execution, and defect management activities.

• Proficient in using Solution Manager, HP ALM for Test Planning, Requirements Management and Defect

Reporting and Tracking Reports within ALM tool.

• Expertise in analyzing Business/ System Requirements documents and Use Cases.

• Experience in different kinds of tests such as functionality, positive, negative, smoke, integration, user

acceptance, performance, regression, load, security, installation etc.

• SAP testing including best practices for test documentation, test tools, and test approach.

• Has wide understanding of Testing Tools like QTP and Loadrunner.

• Experience in handling offshore teams from India and worked on both the sides of source and met the

deliverables on schedule. Worked on more than 2 full life cycles for SAP CRM 5 and 7 with Ehp. 3.

• Worked on more than 4 full life cycles for ECC implementations.

• Expertise in written communication and handled large projects SAP deliverables.

• Trained in areas related to both SAP Mobility with CAS & CRM TPM.

• Most important areas of knowledge are SD, MM, FI, SAP Portal, CRM Sales, Service Management and

Marketing.

• Hands-on familiarity with the ABAP programming, User Exits & BADIs, & substantial debugging

experiences. Worked on Conversion Objects and handled responsibilities related to SIEBEL, Sales Force and

Selectica data conversion to SAP CRM.

• Experience related to reviewing design and configuration work of other developers to identify and resolve

integration issues with ECC and CRM and External Portals with PI connection testing.

• Integration and Functional testing in ECC, SRM and FDA related controls testing.

• Worked as a team lead and also as team member with good leadership skills.

• User Training and building necessary documentation with offshore teams e.g. FAQ’s, Help Files and E-

learning materials using RWD Uperform, iRise and Adobe Captivate.

• Business Analysis and Project Management Support related to Documentation and Use Cases.

• Strong verbal & written communication skills, with the ability to express complex technical concepts in

business terms are required. Successfully completed 4 Engagement Management Accelerated Requirements

Workshops in Europe and US.

• Experience with Cross-functional knowledge of integration in SAP (FI,SD,MM,PP and QM).

• In-depth knowledge of writing documents related to PMO office, Client Contracts and RFP/SOW including

technical deliverables like FDD, BPP, Configuration Specs, Technical Specs, RTM, Testing Scripts,

Conversion Specs etc.

• Worked as laison between multiple teams of management, functional, technical and the end users.

Sumit Bafna 301-***-****

EXPERIENCE DESCRIPTION:

Feb 2006 to Apr 2015 Manager at Capgemini – Worked as a Manager in SAP Testing Practice. SAP

Integration Testing Manager, Test Manager on Mobility projects related to SAP SD, FI, MM and CRM Mobile,

Sales, Marketing and TPM. Also worked Master data migration .

Project : Globalway SAP

Duraiton : 2014 Jan – 2015 April

Industry Sector : Automobile

Client : Araymond Detroit MI

Role : SAP Test Manager

• One full life cycle of SAP implementation.

• Testing Manager for SAP Implementation at Joint Venture for France based company Araymond.

• As a testing manager and integration test architect, accountable for all testing deliverables for FTM, QTC,

OTC, PTP and MTS testing and tracking processes including realization, and support phases of

implementation using ASAP methodology leveraging Solution Manager.

• Led the entire testing effort prototype testing at blueprint phase and also realization phase effort to accurately

capture all of key client requirements and heavily involved with integration testing during realization phase to

test all configuration in multiple SAP ECC instances.

• Led RICEFW analysis, requirements gathering in the US, Europe, Italy, Japan and Brazil conceptual design,

configuration, training preparation, functional specifications for customer BI reports testing and data

conversion legacy data testing; This Project included three go-lives for three countries.

• Led all efforts for automated testing of areas related to Retro and Self Billing scenarios involving EDI’s.

• Closely collaborated with program manager & all functional process analysts in full life cycle SAP

implementations as well as providing support for the testing objects to production transports.

• Worked as workshop lead and conducted GAP workshops as test integration manager.

• Hands on experience on building Blueprint Documents for portal E Sales and E Service areas.

• Solman was leveraged as project management document repository and all requirements, blueprinting

documents, realization documents, testing and training documents were maintained as part of project delivery

in solman.

• Responsible for SAP implementation testing in 2 group companies and 5 manufacturing plants.

• Implemented reverse cost Engineering for Automotive manufacturing companies.

• Implemented Wind-chill for 5 plants and helped with data migration activities that initiated pre testing of data

objects before moving them to production server.

• Tested and implemented dealer connect software for all dealers though out NA.

• Connected all product development processes – from design to manufacturing.

• Worked initially as a hands-on lead during test environment setup and later during realization led testing team

from offshore and onsite.

• Provided business users HP ALM and Solman training so that later they can input there work during blueprint

phase and UAT phase.

• Provided extensive training to all UAT team members with HP ALM and Solution manager.

• Coordinated with offshore testing team and trained them with manual SAP integration scenarios and actively

led all testing cycles.

• Managed Defect Management and Data Migration Test Management office using ALM.

• Liaison between testing team and development teams for defect resolution.

• Led effort for writing Test scenario /Test Cases in ALM for System, Regression and Performance testing and

maintained the test cases in ALM.

Sumit Bafna 301-***-****

Project : Coke One

Duraiton : 2010 Feb – 2013 Dec

Industry Sector : Consumer Products Group

Client : Coca Cola Atlanta GA

Role : SAP TPM Testing Manager for Mobile Solution

• Worked on one full life cycle of ECC 7 for Coca Cola Germany CCAG and two full life cycles of greenfield

CRM 7 Ehp 3 TPM with CAS Mobile implementation for two Coca Cola plants Chattanooga and Australia.

• Coca Cola management team involved multi level and cross borders stake holders all stake holders required

reports and defect tracking statuses at different stages; prepared all those multi management level status

reports and defect tracking status reports.

• Led testing of SAP FI, SD and MM Master Data Management tool, interface testing (EDI and XML) to

logistics and workflow administration.

• Acted as a Testing Manager and Technology Architect for CAS Mobile Management implementation for

Coca Cola based out of Atlanta Head Office, Managing a team of 15-20 offshore members which includes

6-8 external consultants.

• Testing SAP CRM TPM prototype scenario building experience includes Top Down Sales Planning,

Promotion Planning (pre-evaluation, deals etc.), Offline Planning, Demand Planning, Custom enhancements

related to (sales orders and survey capture using Questioner functionality)

• Worked on testing ECC and CRM Org Model and integration with HR mini master.

• Delivered the configuration for the Outbound Call, Appointment, Task, Interaction History, Interaction

Record, Call List, Inbox, Broadcasting, Interactive Scripting, Knowledge Search and Knowledge Articles.

• Designed and delivered CRM TPM (Trade Promotion Management) for the Cereals and Snacks division

which include Strategic Sales and Promotion Planning, Account Planning, Customer Sell-in and Negotiation,

Execution and Validation.

• Worked with CAS 8 which included testing Promotion Dash board, Marketing plan management, Call

Calendar, Analytics, Audits/Questionnaire and also Sales orders.

• CAS integration for hand held systems with Coca Cola United Bottlers.

• Worked as Business Analyst and delivered training for CAS Functional and Technical automate testing team.

• Involved with CAS 8 installation testing for beverage industry.

• Worked with Integration team to understand CAS connection with external systems like BASIS and SAP

• At the execution phase integrated testing of SAP TPM with sales and demand planning to achieve the

constant supply of demanded products.

• Involved in linking the TFM (Trade Fund Management) and TCM (Trade Claims Management) to assign the

budgets and to validate the claims.

• Integrated the SAP TPM with the activity management to facilitate promotion and discounts.

Project : SAP BPR

Duraiton : 2009 Mar – 2010 Jan

Industry Sector : Medical / Pharmaceuticals

Client : Mckesson Atlanta GA

Role : Testing Manager

• Managed testing of end to end of a greenfield implimenation.

• Worked with agile project implementation methodologies.

• Managed resources that are geographically dispersed i.e. working in onsite and offshore delivery model.

• Gained working knowledge and experience using HPQC and load runner and other relevant internal tools

• Worked on creating testing plan and managed all testing activities.

• Prepared documentations for all testing scope of the project in collaboration with senior management

• Created a detailed work plan which identifies and sequences the activities needed to successfully complete the

project integration testing.

• Prepared project testing schedules with senior management and all other staff that will be affected by the

project activities; revise the schedule as required.

Sumit Bafna 301-***-****

• Maintain solution quality and ensured traceability and accountability for changes.

• Managed with the appropriate functional manager, interview and select potential candidates with appropriate

skills for the project activities for each SAP core areas testing

• Developed forms and records to document project activities

• Set up files to ensure that all project information is appropriately documented and secured in Solman and

Sharepoint.

• Monitor the testing progress provided daily updates to management team with daily reports on testing

progress which included defect tracker, solution stability index and product realization progress.

• Established a communication schedule to update stakeholders including the project team and functional

managers regarding the progress of the project

• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the

project standards.

• Prepared reports on the project for management reporting status of multiple functional module deliverables.

• Worked in areas related to managing all testing deliverable funds according to established accounting policies

and procedures involved with testing team expense approvals.

• Ensure that the project deliverables are on time, within budget and at the required level of solution quality is

maintained.

Project : SAP IPM

Duraiton : 2008 Sep – 2009 Mar

Industry Sector : Entertainment

Client : Warner Bros. London UK

Role : CRM Field Sales Solution Installation and Testing Lead

• Completed a 16 week ‘Planning and Scoping’ effort for client and assisted the client in defining the business

requirements for enabling contract management, quote management for Euro Sales Team.

• As part of this initiative also tested in-house Java portal connected with SAP CRM 2007 application Java

based Java Web UI quote creation testing scenario with full integration with the back end SAP ECC 6.0

system. Tested Quote creation scenario included all master data set up in ECC and then replicated to CRM via

middleware and then using CRM’s IPC function to enable quoting of configurable products.

• Also managed all QA the client in defining future requirements and scenarios of new business requirements

based upon SAP’s Solution Composer for High Tech Software Industry with HPQC.

• Testing of pilot demo installation for Mobile Sales tool on Motorolla handhelds and IBM toughbook and

Connectivity workshop which involved Activating Message Transfer on the Communication Station and

Creating Destinations for Field Sales for UK based client.

Project : Global SAP

Duration : 2007 Feb – 2008 Sep

Industry Sector : Pharmaceuticals

Client : Wyeth Philadelphia PA

Role : SAP Testing lead

• Involved with full SAP greenfield implimentation cycle from Business Blueprint, Configuration of system,

technical specification for programming, test support, go-live and some part of aftercare warranty support.

• Worked with both Manual and Automated Testing tool.

• Worked with three resource team to test complete new SAP SRM solution.

• Worked on experience in gathering business requirements, analyzing the business, developing functional and

technical requirements and develop functional as well as technical design documents.

• Implemented Load Runner, HP QC and other portal testing spiders.

• Conducted testing of a SAP (SRM) and SAP HR implementation for a large Pharmaceutical company.

• Administered ClearQuest defect tracker.

• Performed functional unit testing, system testing, integration testing and regression testing.

• Managed Test Director to develop Test plans and report bugs.

Sumit Bafna 301-***-****

• Worked on all deliverables related to testing including test plan and daily test reports to program manager and

functional leads.

Project : Global SAP

Duration : 2006 Mar – 2007 Jan

Industry Sector : HiTech

Client : Alcatel Lucent Technologies NJ

Role : Testing Offshore Lead

• Involved with producing test plan and test specifications as per user’s business requirements.

• Involved with managing effort for writing test cases and manual test scenarios.

• Analyzed system requirements and developed test cases and test scripts for system testing.

• Manually tested all SAP scenarios.

• Automated regression testing using custom programs for data warehouse.

• Created test cases and test scripts for functional testing and regression testing.

• Modified existing scripts to test the Config & Dev Environment.

• Maintained and executed test scenarios, test cases and test scripts.

• Responsible for database testing by executing SQL statements for data warehouse.

• Executed automated test scripts for various test scenarios using custom automated testing tool.

• Reported and tracked testing progress in the customized bug tracking system in Test Director.

• Analyzed system requirements and developed test cases and test scripts for system testing.

• Interacted with developers and business team to report software bugs and re-tested the fixed versions.

Project : SAP Everest

Duration : 2004 Dec – 2006 Mar

Industry Sector : HiTech

Client : Wipro Technologies / Kodak Rochester NY

Role : CRM Portal Testing Lead

Roles & Responsibilities - Worked in SAP Kodak client template rollout at Kodak Nexpress and handled job

responsibility of Customer portal testing lead. handled responsibility for administering offshore team and also

coordinating with client related to merge two different SAP implementations together as per Kodak templates.

Involved with testing IPC areas and Customer areas like Interaction Center for service management. During this

project I came across global implementations of standards like Brazil taxations and testing pricing methods. Worked

with automated testing tools for testing with portal pricing engine.

• Involved with Full life cycle implementation of SAP implementation.

• Automated testing of Sales and Analytics reporting with BW for forecasting info cubes.

• Worked on testing with migrations of Business Partner Pricing and Product Tax Types.

• Handeled efficiently Quality Management office and reporting, managing testing teams from offshore and

reporting directly to VP IT.

• Prepared reports and updating Program Manager and project steering committee.

• Worked on testing for portals for E Sales and E Service areas.

• Worked on Sales Quote, Contract, Orders customizations with client related enhancements on Web UI.

• Hands-on experience on Customer Master Migration which included replication from Legacy to ECC and

ECC to CRM. Worked on testing of several enhancements related to Revenue Recognition, Account

hierarchies and Customer Pricing using Marketing attributes. Worked with LSMW and CAT tools.

• Worked in Testing Customer Service space with limited scopes but have complete familiarity with Ibase and

service contracts.

• Analyzed Test Plans and Test Cases based on Requirements and General Design Documents

• Proficient in using Test director to track the issues and problems in the project.

• Handeled planning, analysis and testing timelines of a release for the various SDLC testing phases Integration

testing coordination and execution.

• Prepared/executed the release level test plan for successful implementations in the scheduled releases

Sumit Bafna 301-***-****

Project : SAP

Duration : 2001 June – 2004 Dec

Industry Sector : Automobile

Client : LPS Ltd. New Delhi India

Role : Assistant Manager ERP

• Worked as Tester and Core Java Analyst Worked on several responsibilities related to Java development with

in building interface between Scala and SAP for automobile parts export management – (Scala Procurement

and CRM Package).

• Worked on project components testing of SAP 4.1 and Scala 7 implementation.

• Worked as Business Analyst to help with Gap Analysis and integrate Scala Sourcing and Procurement

Application work in the organization as earlier versions of SAP (India country Release 4.1) did not supported

Export and Procurements, this company was using Scala for exports. An interface in Java was built to merge

data from Scala to SAP.

TRAININGS:

2000 e-Com administration Certification from IBM, Hyderabad.

2000 Web Development and Java from Concourse and Karrox, Mumbai

2001 Win Runner/Load Runner

2001 Simens India for SAP SD

2005 SAP CR100

2005 Change Management SOX training from Kodak

2007 SAP SRM 210 Ver. 4 training

2007 SAP Solution Manager 410

2008 SAP Mobile Sales 3.0

2010 SAP DSD Ver 3.0 (Direct to Store Delivery)

2010 CAS Training

2011 SAP Business Communication Management Ver. 7

2011 SAP Trade Promotion Management Ver. 7

2011 HP ALM

HIGHER EDUCATION:

2000 Masters in Management Science (Major – Computers)

1998 Bachelor in Management Science (Major – Computers)

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