Customer Service Assistant

Latia Layne

I assist them - Consumer Support Services

Dayton, OH

*****.**@******.*** - 937-***-****

Seeking position in Social Services to help better lives of communities, adults and children

WORK EXPERIENCE

I assist them

Consumer Support Services - May 2014 to Present

with medication reminders, laundry, support of individuality, and coping mechanisms. I also follow each

individual's individual specific plan For everyday living.

Student Assistant, Personal Assistant, Station

Wright State University Office of Disability Services - November 2010 to Present

Demonstrated a high level of comfort working with clients from all backgrounds and ability levels

Volunteer

SAFY - August 2010 to 2012

Cared, entertained, and provided for children of different ages

Secretary

SAFY - October 2010 to September 2011

Showed empathy, courage, and ability for a family in need

• Took notes, listened well, helped organize, and volunteered for events

Volunteer

SAFY - June 2011 to August 2011

Maintained confidentiality, showed empathy, and utilized strong listening skills while working in the office and

assisting students with intake and food services

Wright State Residential Community Association 9/2009, 2010, 2011

Volunteer

• Provided customer service, patience, enthusiasm, care, awareness, social organization

Student Leader

Wright State University Engineering and Technology - June 2010 to August 2010

Supervised group of 20+ high school students during their summer scholarship

EDUCATION

masters in applied behavioral science

Wright state university - Dagon, ohio

2014 to 2017

Bachelor of Arts in Sociology

Wright State University - Dayton, OH

April 2013

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