Customer Service Medical

Deborah Z. Hunter-Howlett

**** *. **** ****** ************, IN 46208

317-***-**** *******@*****.***

References Available Upon Request

Education:

University of Phoenix-Indianapolis-Online

May 2012-October 2014

Bachelor of Science in Health Administration/

Health Management

Prime Way Institute-Indianapolis, IN

May 2005- June 2005

Certified Nurse Aide

Summary of Skills:

. Medical Terminology

. Pleasant and professional

. Organized and skilled in setting priorities

. Computer Diagnostic Coding

. General Office Skills

. Skilled in Customer Service Support ( Internal and External)

. Proficient in Microsoft Office: Word, Excel, Power Point

. Excellent Communication Skills

Employment History:

Indiana University Hospital-Indianapolis, IN

August 2013- Present

Administrative Support

Duties Include:

. Registering patients

. Making charts for the next day

. Fielding incoming calls

. Faxing reports (Provation)

. Confidential Correspondence & Document Handling

. Scheduling Appointments for patients

. Bookkeeping

. Medical Terminology

. Maintain inventory

Indiana University Hospital - Indianapolis, IN

April 2011 - August 2013

Patient Care Associate

Duties Include:

. Taking patient vitals

. Recording patient information

. Drawing labs

. Assisting patients with activities of daily living

. Recording input/output data

. Answering call lights

. EKG

. Telemetry

. Bladder Scanner

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