Customer Service Information Technology

JANICE MABELLE P. RAMIREZ

Prk. Starapple, Brgy. Caridad,

Bago City, Neg. Occ.

091********

****************@*****.***

OBJECTIVES :

Aspiring to obtain a position as call center agent in a dynamic environment, to handle

calls for the corporation, respond to simple queries and route calls to the proper person, and

improving my role as I enhance my customer service abilities and acquire knowledge about

different services.

PERSONAL BACKGROUND

AGE : 37 years old

SEX : Female

BIRTHDATE : January 17,1978

MARITAL STATUS: Single

EDUCATION

BAGOSPHERE TRAINING CENTER January 2015 March 2015

Call center Agent

STAR OF ASIA August 2012 August 2012

Call Center Agent

BAGO CITY COLLEGE June 1999 April 2001

Computer Secretarial

WORK EXPERIENCE

Lebanon Domestic Helper December 2004 December 2006

Myaco Avon Service Center Secretary September2002 August 2003

Aurora Cubao, Q.C.

A.S. Mallen Construction & Secretary May 2001 February 2002

Construction Supply

Homesite, Bacolod City

Maybank, Bago Branch Encoder December 2000 April 2001

ACHIEVEMENTS

Best Employee of the Year ( Avon )

Typist Proficiency of the Year

Contestant in 1st Provincial Skills Olympic in Typing Category ( LCC Bacolod )

Computer Department Representative ( CODE )

SKILLS

Communication Skills

Information technology Skills

HOBBIES

Making Handy Craft Products

Collecting Flowers

REFERENCES

Vanessa Ducay Trainer 099*-***-****

Bagosphere Training center

Paul Sed Jullian Trainer 092*-***-****

Bagosphere Training Center

Jenny Tamargo Trainer 099*-***-****

Bagosphere Training Center

Contact this candidate