Customer-Oriented Professional
Resume:
Takisha A. Smith
Indianapolis, IN
**************@*****.***
Objective
To secure a challenging position with advancement opportunities
Skills
Proficient in Microsoft Windows Software (Excel, Word, PowerPoint, Outlook, Internet Explorer, Access),
typing 40+ wpm, 18+ switchboard lines, basic office machinery (copier, printer, fax, scanner, 10-key
calculator)
Work Experience
Direct Care Staff – Teenage Girls Line
Damar Services, Inc.
October 2012 – August 2013
Responsible for supervising and teaching ten teenage girls that have developmental disabilities and
challenging behaviors the age-appropriate social and daily living skills
Customer Service Dispatcher
Care Ambulance
January 2011 - July 2011
Temporary position to help with over scheduling and high call volume in their communications department
that involved dispatching ambulance and wheelchair drivers, and customer service with data entry
Sharps Service Technician
SteriCycle Inc.
February 2010 - January 2011
Responsible for scheduling, coordinating, and changing Sharps system containers throughout five various
Indiana hospitals
Education
Kaplan College - Management
February 2014 - Present
Kaplan College - Business Office Administration
August 2000 - October 2002
Associate’s Degree
References
Available upon request
Contact this candidate