AILEEN PHILLIPS
Markham, Ontario
L6E 0R7
Tel: 647-***-****
Email: ******-********@*******.***
SUMMARY
A warm and caring Personal Support Worker with sound knowledge and hands-on
skills in providing effective and compassionate client/patient care to the elderly, the
disable, those with chronic illnesses, and those recovering from acute illnesses. Ability
to work within a team environment remains calm and focused in stressful situations,
manage multiple tasks simultaneously and grasp and apply new procedures/concepts
quickly. Possess good communication, interpersonal, time management, organizational and
problem solving skills.
OBJECTIVE
Pursuing a Personal Support Worker position within the Health Care Industry
where I can fully utilize my education and further develop my experience while
contributing towards the wellbeing of clients.
SUMMARY OF SKILLS
• Assist clients with the personal care tasks of daily living, including skin care, hair care, mouth
care, bathing, bowel and bladder care, positioning and movement, basic wound care, feeding
(including special diets) and assistance with medication
• Provide a full range health related services including assisting patients/clients with home
management
• Worked with patients/clients suffering from various illnesses including Alzheimer’s Disease,
Cancer, Stroke, Dementia and those that are physically challenged
• Extensive experience as a Caregiver providing assistance to physically challenged client including
mobility, feeding, bathing, and home care management
• Familiarity with all health and safety regulations and provide ongoing support and Promote good
health
• Proficient in filling out necessary forms/surveys and completing mandatory paper and Computer
charting.
EMPLOYMENT HISTORY
We Care Home Health Services Agency, Scarborough, Ontario May 2014-present
Personal Support Worker
• Provides care for clients in nursing home and hospital
• Administer bedside and personal care for clients
• Assistance client with mobility, bathing, feeding, and other aspects of personal hygiene •
Accompany clients to their doctors’ appointment
PRIVATE RESIDENCE, Toronto, Ontario Sept 2012- Jan 2014
Caregiver
• Provided care for an elderly couple that suffered from dementia, osteoporosis and diabetes
• Prepared, cooked and served meals and planned menus for special diets and performed
housekeeping duties
• Provided assistance with feeding, mobility, bathing, grooming, personal hygiene, and toileting
• Accompanied clients to doctors’ appointments, grocery shopping and social activities in the
building, including Christmas parties and bingo night
GOLDEN CARE AGENCY, Toronto, Ontario Feb 2007- July 2010
Personal Support Worker
• Provided care for an elderly women who suffered from dementia and had mobility issues
• Assisted with hygiene care including bathing, dressing, and toileting
• Followed directions in planning and preparing meals that were nutritious for clients
• Performing routine housekeeping duties such as laundry, washing dishes and making beds.
• Reminded and assisted client with taking daily medications and accompanied client to doctors
appointment
PRIVATE RESIDENCE
Caregiver Oct 2004- Sept 2006
• Provided care for an elderly man who suffered from cancer
• Provided assistance with personal grooming, bathing, washing and hygiene, and
• Assisted with meal prep ensuring that client had his meal on time
• Kept client company while engaging in discussions and built a good relationship with the family
SPECTRUM HEALTH CARE, Toronto, Ontario Sep 2003-
December 2003
Personal Support Worker
• Worked with various clients suffering from illness such as Lupus, Strokes, Cancer, Diabetes and
Dementia and provided care to bed ridden clients
• Assisted resident/client with personal care and hygiene and activities of daily living
• Assisted bed ridden clients in transferring them from their bed to chair and also gave bed baths
EDUCATION/CERTIFICATES
CENTENNIAL COLLEGE, Toronto, Ontario June 2003
Personal Support Worker Diploma
HEART AND STROKE FOUNDATION OF ONTARIO, Toronto, Ontario Current CPR
and Standard First Aid Certificate
BRIDGEPOINT HOSPITAL, Toronto, Ontario
Personal Support Worker
• Acquired hands-on skills and knowledge working within a hospital environment, providing
support to patients with their daily activities of living
COMMUNITY NURSING, Toronto, Ontario
Personal Support Worker
• Responsible for providing total care to children with autism including feeding, bathing, toileting,
and to and from school
REFERENCES AVIALABLE UPON REQUEST